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2 - 4PM 8:30AM - 1PM
1333 Cedar Grove Rd, Conley
Post Offices
“The employee there was super helpful. I was looking for a package that should’ve been delivered at this location but wasn’t there upon arrival. The lady up front was nice and timely going above and beyond helping me locate my package.”
8:30AM - 4:30PM
7139 GA-85, Riverdale
Post Offices
“Melanie helped us and she was amazing. She was kind, patient, and thorough, and got all of our mail needs addressed in a timely manner. Super glad we stopped by this post office! Give a raise to Melanie!”
“This is by far the best postal service I’ve ever been to. Victoria and Shannon are approachable, very kind, and helpful. This is the only postal service I will be coming to for as long as I live near by.”
“I like how I was greeted and dealt with so friendly when entering and leaving. The two women who were working there are very great workers they are nice and helpful. I would come back again.”
“I recently went to the Post Office to apply for a passport. I mistakenly assumed passport services were available on a walk-in basis. When I arrived, the first employee I spoke with was kind enough to try to help me, but I didn’t have my original birth certificate. Even though it wasn’t during walk-in hours, she asked if I would be willing to go home, get the document, and return. I live in Union City, so that meant about a 40-minute drive each way, but I appreciated her willingness to assist.
When I returned, the employee who had originally helped me was no longer there. Another employee, Stephanie, called me to the counter and asked how she could help. I explained that I had returned with my birth certificate as instructed and that another employee had been helping me. Stephanie told me she would go get that employee. However, instead of following up, she continued helping other customers while I stood waiting without any explanation.
Thankfully, Cindy stepped in and asked what was going on. After I explained the situation, she immediately brought me to the counter and helped me complete the entire passport application process. She was professional, courteous, efficient, and had everything completed in about seven minutes. She reviewed my paperwork, had me sign the necessary documents, took my passport photo, processed my payment, and made the experience incredibly smooth.
I want to specifically recognize Cindy for her outstanding customer service and professionalism. She took the initiative to help when she saw a customer waiting and ensured the process was completed quickly and correctly. Her willingness to assist turned what could have been a frustrating experience into a positive one.
Thank you, Cindy, for your excellent service. Employees like you make a real difference. The attitude from Stephanie was completely unnecessary.”
“This location has made changes but that doesn’t make the clerks any less helpful! They do not provide walk-in passport services, this is no longer a drop-off location, and they can no longer provide free tape! Still the employees find a way to be on patient, personal, and budget friendly. I needed to ship a package to my mother in NJ it has glass and lotions inside.
The clerk I was working with black girl with twists helped me find the cheapest way to gift my mommy her Mother’s Day present! ?
It seemed like the crew pulled together when they overheard what I had inside to ship off and helped me pack my box safely! They were in the best mood just laughing with each other and one even roasting me! ?? I had fun and found myself not wanting to leave. They deserve a raise! Dealing with entitled people who come in there yelling, stealing shipping supplies, and just trying to bend the rules to serve their own interests… I work in customer service as well and I know these clerks have it hard. The only way they can get their jobs done is to stay positive! At this location I strongly recommend you go by just to say hello to the men and women who work here! They’d appreciate your kindness! People don’t always show up like them every day faithfully and attempting to try! A round of applause for these usps employees! Keep it up!!!”
“Hard to see because you enter at back dock next to coroners office and lot reads Service road on gate not a street sign then drive around to building. The gate hides it. It is a one way facing i-20 and turn in left. The people inside seems knowledgeable about the issues I was having and how to resolve them concerning mailbox key. Totally off but the first POBox number is 3101 which is address box for TDJakes all the way in Texas not Georgia and was my phone number last four plus the tow truck dolly rented from Alabama turned in at Petets street in Georgia had letters TD. I didn't know if I should feel blessed or unsafe.”
12 - 4:30PM
7147 Jonesboro Rd Ste B, Morrow
Post Offices
“Yes. This post office looks like it was old and forgotten,but I needed stamps and it was the closest to me.
In and out with one person ahead of me.
I didn’t know it was even here! The clerk was nice, no problems. ?”
“This post office on Lake Harbin in Morrow, Ga is my favorite post office to go too! The Post Master General sets a good example of what she expects. She is always friendly and professional. I like how she has displayed the stamps.”
“Stopped by the post office and had a really smooth experience. The staff was friendly, patient, and actually took the time to help without rushing anyone. The line moved faster than expected, and everything was organized and efficient. It’s not always you leave a post office impressed, but this one definitely delivered great service .ill make that one My Main post office from now one ..”
“My actual name is Karen.(don't hold it against me)...I want to say Thank You So So Much to this specific post office! I filed a claim for lost mail yesterday March 6th 2024 around 11:00am. I got an email from Church Street saying they were on the case. By 9:00 p.m. The Same Day it was handled and on the way to them. It's on the way to me today, not 24 hours later! I just want to say thank you!”
“This is my local USPS and although it’s very tiny, it’s my usual go-to. I’ve experienced good service anytime I’ve gone in. However, one of the Mail Drop boxes from out front was removed. It was the one with the slightly larger opening that could accept small/medium sized packages. I really miss this being out front. I also wish the lobby was still left open so I could drop off larger packages even after the Post Office is closed. Luckily the Decatur location can take these during off hours.”
“A couple of days ago I went to a different post office closest to where I live now trying to catch a package that was being delivered at the wrong address the lady at the counter was no help at all she had no suggestions nor information to give me to help me with my situation that was before the package was even delivered after the package was delivered I contacted the post office they gave me suggestions so today I went to Lakewood station in the area where the package was delivered to the two ladies at the Lakewood station were very helpful took their time with me they were very patient and very respectful and had suggestions to help me with my situation as well as go back in the back and look for my package they were able to find my package for me I definitely appreciate them
Thank you very much”
“I came to drop off a package yesterday on my way home from yoga class. Everyone went above and beyond to assist me. I was impressed by how knowledgeable, fast paced, kind and respectful the associates were. I would definitely recommend this location.”
“this place is understaffed so the wait is a bit long sometimes, but once i get to the front the process is fast and i haven't had any issues. i know the employees are doing their best with what they have and in my experience they have been very polite.”
“I had a positive experience at this post office today. Mr. Phillips went out of his way to help me with a large, heavy package and even carried it out to my car. That kind of thoughtfulness and extra effort really stood out to me. It’s rare to receive such genuine customer service these days and I truly appreciated it. Thank you for going the extra mile!”
“I have noticed commendable improvements in the Wesley Chapel Postal facility and I am happy to share great experiences in their timely mail delivery and great customer service!
Thank you Wesley Chapel!”
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“Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,”