Ross Dress for Less offers a wide selection of the best brands and the latest fashions for family and home, all at 20% to 60% off department store prices. The store's layout and organization vary; some locations are clean and well-organized, making shopping easier, while others can feel messy, disorganized, or like a warehouse, with limited variety and mixed quality items. Customers appreciate finding specific items, such as plus-sized jeans and stylish, affordable tops, at certain locations, but may experience frustration when the store is cluttered or poorly stocked. The atmosphere can change from one visit to another, with some days offering a productive shopping experience and others feeling chaotic. Staff members are often courteous and professional, helping to keep lines moving and engaging customers. However, some areas, like the furniture section, may need better organization for safety. Overall, Ross provides good deals, but the shopping experience can vary depending on the store's condition and stock.