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“I called looking for a very specific bolt and spoke to Carey (sorry if I mis-spelled that) and although they did not have it, he was very professional and courteous. He even offered to call one of his contacts to see if he could locate it for me.”
“Why is this the only Ace in Chattanooga that cashier refuses to recognize my ace rewards by the name my company is listed under? I purchase regularly from ace and know the name of my company account by heart but not the phone # our account is listed under.Thank you Cody for reaching out and rectifying this situation with us!”
“Stone Source installed our new quartz countertops in our kitchen and we couldn’t be happier! The experience was nothing but positive! Kimberly answered our many questions very patiently and walked us through the entire process, making everything very simple for us. Nate measured for our countertops and helped us make some final decisions, while Jimmy and Jackson took care of the install and did a wonderful job. We’ve done many upgrades to our home, but Stone Source is the most professional vendor we’ve worked with and provided a completely positive experience! Thank you to everyone at Stone Source for making our kitchen look so amazing!”
“Extremely helpful! Great costumer service and knowledge. The gentleman in the hose department was very helpful!! Agree about the "Chick-fil-A of hardware stores" review from earlier. Thank you!”
“Best place to shop at. They have very good employees who are always willing to help you with everything. Every time I come in the door there’s always someone there welcoming me. I definitely recommend shopping here!”
“Contractors live and die by materials being delivered, and communications about that delivery. Chuck aka "the Deliverator" made this delivery happen in a "no matter what, we're saving the crew from carrying it up by hand" effort. That's a steep driveway with a rough transition. Norberto and the AK Roofing crew are also impressed.”
“Very friendly staff. Good selection and in certain circumstances, you can find stuff at a lower price than home Depot or Lowe's. The reverse of that can also be true”
“My husband goes in the store all the time!!! It’s convenient location!!! But they are always nice, very helpful, Terry has helped my husband finds parts all the time !!! He is a very nice person they all are!!!!”
“Love to wander the isles in the store. Have consistently been disappointed in their bi-metal blades but everything else I have had great luck out of. Sign up and use their coupons, I have gotten a number of free items with a purchase. They also randomly have 10%-25% of single item coupons that come in handy, on most items, check restrictions. Usually pretty helpful locating items when you can't find them. Don't rely on the states inventory available in the app, I have found it to be wildly inaccurate (but that is not a Harbor Freight exclusive problem ?)”
“So I did not actually visit this store. I found it online because it was close to a family member who was in need of help. I called and talked to the assistant manager and I am so glad I did. He was more than willing to help and was extremely polite and professional. He went above and beyond to help. The products I purchased needed to be delivered to because my sister does not get around very well. He helped me set up delivery and was able to get it delivered quick! My sister told me that the delivery person was EXTREMELY helpful and courteous and deserves the best review possible. So, if great service is what you like, shop here. I and my sister are definitely happy and grateful. Thank you Elder's Ace for a job well done!!!!!!”
“If its a FASTNER, they've got it! You can describe your part and they know, immediately, what you need and where it's located! They're VERY friendly & Professional ! They've got Tools, too!”
“I went to tri-state fasteners When I broke a bolt on a job I was doing downtown. They were eager to help and got me in and out of there with everything I needed quickly and painlessly. 10/10 will return for future fastener needs!”
“I was browsing the houseplant section when the employee taking care of the plants (older man, can't remember his name, but maybe Ben) started to talk to me about the African Violets. He was very knowledgeable about all of the plants, and we had a great conversation about the store's selection. He helped me pick one out and explained the care. It was clear he was passionate about the plants, and I am excited to visit again!”
“This is my go to place to buy all my supplies. Robbie, Tom, Brent and Ken are all awesome.They have plenty of supplies to keep me going. They are pretty friendly an knowledgeable.I look forward to keep working with them for many years.”
“My husband and I had been searching for a particular outside door that was only in-stock at a few local Home Depots. The other ones in the area were scratched, so we were desperate that this one would have the correct one. It was about to storm that night so we had to be quick. The sales professional, Jacob, helped us out so much! He took his time and retrieved the door for us without a scratch. We now love our new door. We also had a gentleman help load it for us. Thank you!!”
“My husband and I had been searching for a particular outside door that was only in-stock at a few local Home Depots. The other ones in the area were scratched, so we were desperate that this one would have the correct one. It was about to storm that night so we had to be quick. The sales professional, Jacob, helped us out so much! He took his time and retrieved the door for us without a scratch. We now love our new door. We also had a gentleman help load it for us. Thank you!!”
“Lowes always has what I need for my home projects and repairs. They have great staff to assist in locating anything you need. Unlike Home Depot where no staff can be found and I hate the self check out. Thanks Lowe's. BATHROOMS ARE NASTY THOUGH !!!”
“Builders Hardware is the best hardware company in the Chattanooga area. Having been in business 61 years, they still provide the quality personal touch that most larger manufacturers do not provide.”
“They had what I needed, and the staff was helpful. Staff member Desney Morgan came to my rescue in finding a floor lamp for me. She went out of way to get what I needed . Thanks Desney Morgan, you are the type of person that makes me want to shop at Home Depot!”
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“I go here all the time. everyone that works there is professional and respectful! They are very helpful with all projects. They know where everything is. they have great prices on our plans and everything else in the store an can't wait to go back!”