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“Juan is amazing! He went above and beyond what I expected to have done. He helped me out of a huge bind! Definitely recommend him! If I could give him 100 stars I would.”
“Bahja was amazing and gave us the best customer service I've received in a long time. She was more than helpful and made our experience smooth and painless. Can't recommend Bahja enough.”
“Yeal was knowledgeable and understanding about my situation! He made the battery replacement process for my iPhone swift. I highly recommend this store for any of your phone repair needs!”
“Jeremiah was very helpful. I came in there with my phone, not working.And doing weird things. I was so happy when it was working.When I left. Thank you, Jeremiah.”
“Akbar was very nice. Fast and prompt to help. He helped me connect my new phone to the cellular service.
I highly recommended stopping by the Buford location and asking for Akbar.”
Open 24 hours
1077 Jesse Jewell Pkwy, Gainesville
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“Trust cellular has been my family’s trusted electronic guru for years now. Any problem we had Saad, had an AFFORDABLE fix. Most recent job was my iPad and trust cellular exceeded my expectations taking two days to have my device back to me, and repaired. Thank you!”
“I had a really positive experience at Verizon thanks to Victor. Even though I came in with an issue that didn’t result in a sale, he still took the time to listen, explain everything clearly, and treated me with respect the whole time.
He was patient, professional, and genuinely helpful, which I really appreciated. It’s not always easy dealing with situations like mine, but Victor handled it really well.
If you visit this location, I definitely recommend asking for Victor!”
“Mariangel was excellent. She assisted me promptly, was very kind, answered all my questions, and made the purchasing process easy and fast. I highly recommend her. Whenever you visit the store, ask for Mariangel!!”
“We were so incredibly impressed with Armando at Verizon Oakwood. The day before we had gone to a corporate store and asked for help to upgrade my phone and transfer it to our daughter. We left disappointed because the sales person was more interested in selling us a new line or new plan than helping with what I asked. Armando not only understood and helped us do exactly what we needed but he also suggested a savings on our monthly plan *and* he went above and beyond to travel to another store that had the color I wanted on his *own* time and set it and the transferred phone up for us! We won’t bother with a corporate store again, thank you!!!!!!!”
“We had a very good experience here upgrading my husbands phone. Bianca was very informative and patient. Highly recommend coming to this location and ask for Bianca!”
“The techs did a great job of replacing the screen protector. I am disappointed that they wanted my password. I asked if I had to give it to them and they said yes. I have found out that they can set the phone up with a temporary password. They should have offered me that option.”
“This store has AMAZING customer service! Ari was so helpful with everything I needed and went above and beyond for me. Will most definitely be returning here. Thank you so much Ari, you're the best!”
“It was absolutely great, they understood my situation in needing to have a cheaper plan and not only was i able to switch over easily they were able to get my plan down as cheap as it can get within the guidelines that i requested (keeping a hot spot, still having a good amount of data). everything was laid out very clearly and Tyler took the time to ensure that I understood what i was getting into. 10/10 experience, I'm very grateful!”
10 AM - 9 PM
3333 Buford Dr, Buford
Mobile Phone Accessories
“I’ve been going to this The Fix store for almost 10 yrs. Excellent service, quick, efficient, and very courteous staff. They really do a great job for every device. I did all my family Iphones, Ipads with them.Just got done with my Iphone 14, 14 Pro, & Pro Max last week. Same great service from these guys.I recommend them for all your cellular needs!”
“Today we had the most amazing experience. MD helped us and he was beyond phenomenal. I can in with myself our 12month old( who just started walking), husband and grandmother. Through the entire process our son was crying and acting up and MD tried to calm him down and talk to him. He also was very patient with my 75year old grandma who is hard of hearing. We ended up canceling her service and putting her on our bill for a much better rate than what she was paying. He explained everything to her more than once because she couldn’t hear and each time he was so sweet. With our baby crying I was also very over stimulated and on the verge of tears. MD WAS UNDERSTANDING, SWEET AND KNOWLEDGEABLE THE ENTIRE TIME. No matter how much my family was stressing everyone out lol. MD we loved you thank you sooooo much.”
“I got the cheapest earring here ($24) in order to get a double piercing. It was super quick and the assistant manager was the person who pierced my ears! She was super nice the entire time. Also I haven’t had a piercing in about 7 years so I was pretty nervous, but the assistant manager (like i said before) was super nice and she found a way to calm me down. Here’s a pic of my new piercing!”
“Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great”
“We have always had good experience with cricket all managers and employees have been people friendly tonight we went there and I got a new phone and there was a guy name Justin he said he was from another store but he was super nice and he took all my contacts and password from my old phone to my new phone which he didntnhavebti di but he did anyways we love cricket we won't go anywhere else”
“100% satisfied, Ayden had a #1 personality, I had to spend another $8.67 and he wanted to pay for me because he thinks I didn’t want to pay anymore but I told him it’s fine because as long as the company gives me a discount I’ll pay. I’m very lucky to find him it’s pretty far from my house but I still love to come here anytime I need him. Thank you so much cricket wireless for having him.”
“Have been a Cricket customer for 4 years and pleased with them. Had to buy a new phone. Great service from Mara and Penelope. (Browns Bridge Road in Gainesville, GA) However, after a few hours the phone locked me out, asking for a password to sign in. I had NOT set up a password. After some research, I found out this is a common problem with the phone I bought. (Samsung 24) I took it back to the store. Mara was able to get it fixed and gave me a few tips to help me!!
Thank you Mara. You were very patient and understanding of my problems!!”
“Our purpose is to help our clients with respect and make sure they leave happy we’re not here to make our clients feel unwelcome to our store. I hope you guys come visit us and see how kind we are most clients always get discounts from my father the owner of the store there will always be some negative people, but therefore we’re just doing our best to make our clients happy. see you next time.”
“Stopped by yesterday with my neighbor, and even though we didn’t end up purchasing anything, Althea and Tim were amazing. They were patient, helpful, and truly went above and beyond to try to help us figure things out. It’s rare to find customer service that genuine. Really appreciate them!”
“We came and saw Bert a week ago because my son was having trouble with his phone charging. Not only was he able to solve the problem but he also saved us $300. We came back today to pick up his phone and once again we were service by Bert. The customer service is a 10+. I would definitely recommend him cause I know you’ll be taking care of just like we were.”
“Leo is the best !Got a good deal on 3 phones ! Also a free speaker , the set up on the phones was so fast . We will always come back to leo for anything assistance we need from boost moblie.Thank you for all the good work leo ! Your the best !”
“Hey, I just want to take a quick minute to say the level of service at this Verizon store simply could not be any higher. Helen and Kiara both were superstars in helping me pick the best plan for me as well as a phone. They then helped me port my number from my previous provider. I saw the entire team serve multiple customers like this, and it truly was super impressive to watch them share their knowledge and help out so many people.”
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“Tatiana provided excellent customer service. She was very helpful, friendly, and attentive throughout the entire process. She answered all my questions and made sure everything went smoothly. I truly appreciate her professionalism and kindness. Thank you Tatiana!”