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“Great experience storing my son's belongings until he found a job. Allen Wheeler was helpful, friendly and professional, and the storage room was safe and well-ventilated. I'd definitely recommend this facility.”
“I had to say goodbye to Tabitha and she was a great property manager. The new property manager is just as good. It's great to deal with people today that are down to earth. People that want to help someone I called them Good Samaritans. Nobody wants to help anybody anymore. It seems that we've gotten lazy. I'm a business owner and it's hard to find young men that will work. But thanks Meredith it's going to be a pleasure doing business with you. Thank you.”
“TLDL; While there were minor issues with cleanup, overall, we highly recommend On The Move for a stress-free move (in-state from Cumming to Duluth).
To save costs, we pre-moved smaller items and disassembled furniture. The online quote process was simple, and Lauren W. was helpful and responsive.
The moving crew, led by Joseph, was professional, efficient, and careful with our belongings, especially our piano. The final cost was slightly higher than the estimate, but we felt it was fair.
Pros:
- Joseph (crew chief), Jayson, and Karchie did a great job. They were friendly, enthusiastic, hard working, and communicated well.
- They moved 2 heavy refrigerators at the “new house” when asked.
- They appreciated that I had taken time to disassemble furniture beforehand and didn’t have any boxes they had to pack or load.
Cons:
Minor complaints: these can be corrected by their crews being more aware of surroundings at customers houses.
- They left used and empty tape rolls, trash, and soda bottles in the rooms instead of cleaning them up.
- After they had left for lunch, I did a walk-through at the “old house” and discovered one of them had forgotten to take their drill they used to assemble some furniture. They were glad when I gave it to them and seemed embarrassed that it had happened.
Final thoughts:
- OTM is a great company to have you help with your move. I felt the prices were fair and the workers they employed were great.
- While we didn’t run into serious issues (furniture damaged, personnel problems etc.) I’m confident that OTM upper leadership would not hesitate to make sure the problem was corrected and resolved.
- Another happy customer for OTM!”
“I was impressed by the staff. They are knowledgeable and friendly. The office is clean and organized. They have boxes and packing supplies available for moving and storing your belongings.”
“Love this place never had any problems always been super nice couple only thing I think they need is another number to get in touch with them and stay a little longer during the day I always miss them .. but LOVE THEM ITS NICE TO HAVE THISE KIND PEOPLE STIILL ARE AROUND IN THIS CRUL WORLD”
“7366 Friendship Springs location
Front desk clerk “Nick the amazing”
He walked me through everything, answered all of my questions and explained contract in very a professional way. I had a great experience and would recommend this location to others.”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
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Self Storage
“Great facility, Job helped me resolve my issue with the app quickly and was very nice that find the answers i was looking for. Highly recommend Extra Space storage in Flowery Branch.”