Carriage Used Cars is highly praised for its friendly and helpful staff, making car buying a smooth and enjoyable experience. Customers often mention specific employees, such as Jocksan and Kevin, who are described as personable, knowledgeable, and patient, guiding buyers in the right direction without pressure. Many reviews highlight the excellent service and the ability to test drive multiple vehicles, ensuring customers find the right fit at a great price. The dealership's team is known for their clear communication and willingness to assist, which contributes to positive experiences. However, some concerns were raised about the honesty of the sales process. One customer expressed disappointment, feeling that a car was not in the condition promised and that the dealership did not stand behind their sale, citing issues with the car’s camera calibration and cosmetic problems. Despite this, the majority of reviews emphasize great customer service, a wide selection of vehicles, and overall satisfaction. Overall, Carriage Used Cars is recognized for its friendly atmosphere, knowledgeable staff, and good deals, making it a recommended place for those seeking a straightforward and pleasant car buying experience.
Big thanks to Jocksan and Cody for all the help getting me into my Honda Civic. Very easy to talk with and communicate, which made this buying experience a breeze. Thanks guys.
March 2025
very professional and friendly. there was no pressure nor pushy for us to make the purchase
January 2025
Jocksan was awesome! Extremely personable and guided us in the right direction for a beautiful Q50. Everyone at this business is absolutely amazing. One of the best experiences I’ve ever had purchasing a car. I recommend this place to anyone in the car market.
