Jim Shorkey Gainesville Kia offers a friendly and helpful environment for both sales and service. Customers appreciate the attentive and patient sales staff, with many praising the detailed explanations of vehicle features and the willingness to go above and beyond, such as working on days off to assist customers. The dealership provides a great selection of the latest Kia models and certified pre-owned vehicles, along with flexible financing and lease options to fit different budgets. Buyers often mention receiving excellent deals, including better-than-expected prices and peace of mind with Kia warranties. The service department also receives high marks for their professionalism and responsiveness. Customers have praised the service techs, especially for their helpful explanations of vehicle issues and efficient repairs. The staff's friendliness and willingness to assist, even in urgent situations, foster a sense of trust and loyalty. Overall, Jim Shorkey Gainesville Kia is known for its exceptional customer service, helpful staff, and a welcoming atmosphere that makes customers feel like part of the family. Whether purchasing a new vehicle or getting service work done, customers leave satisfied and confident in their experience at this dealership.
Had all brakes go bad and two hubs. Fixed the brakes and ordered the hubs. Everything came in on time and work was done nicely! Steven was good to work with!
August 2024
Very professional I will definitely go back for any service my car needs
August 2024
Great place never fails us. My salesman was Shareef and he was great. Very smooth process!
