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“I can't say enough good comments about this branch. We worked with Kayla; and she when she learned that my mother was ill, she texted several times to check on her. She, and her manager Frank, are the kindest people! Working with them makes we happy that we use AT & T. We could not have imagined better customer service! A++”
“ABSOLUTELY AMAZING SERVICE!!!
Every single time I come here my phone is fixed perfectly with no problems ever. I will always come back here for service!”
“I had an excellent experience thanks to Dominique! From start to finish, they provided amazing service and treated me with so much patience and kindness. Dominique took the time to answer all my questions without ever making me feel rushed, and their friendly attitude made the whole process so much easier. It’s rare to find someone who genuinely cares about making sure you’re comfortable and satisfied, but Dominique did exactly that. I truly appreciate the extra effort and professionalism they showed. Thank you, Dominique, for going above and beyond!”
9:30AM - 6PM
821 Dawsonville Hwy Suite 240, Gainesville
Mobile Phones
“Talked with Tony today for help accessing an iPhone. He was knowledgeable, pleasant, and got the job done quickly. I will definitely return with any phone or computer needs. Excellent service!”
10AM - 7PM
1077 Jesse Jewell Pkwy, Gainesville
Mobile Phones
“My device was having trouble charging I thought I may have needed a new charging for it but the associate offered me a cleaning for $25 now my charger port is working like new”
“Came in after my iPhone stopped working and needed to get a new phone and Ashton was excellent from the minute we walked in. Very professional and broke down everything line by line with us. Ashton is the man!”
“Great Place to deal with for sure.. Good phone service in my area and everything works great all the time.. They just need to do a better job with existing customers.. Like better deals and make things more convenient for someone who's been there that long for so long can your father still too high dollar for existing customers to re-up or upgrade and you have to go into the store you can't buy online which is kind of pathetic.. but great service”
“We were so incredibly impressed with Armando at Verizon Oakwood. The day before we had gone to a corporate store and asked for help to upgrade my phone and transfer it to our daughter. We left disappointed because the sales person was more interested in selling us a new line or new plan than helping with what I asked. Armando not only understood and helped us do exactly what we needed but he also suggested a savings on our monthly plan *and* he went above and beyond to travel to another store that had the color I wanted on his *own* time and set it and the transferred phone up for us! We won’t bother with a corporate store again, thank you!!!!!!!”
“I was in desperate need of some phone service. I had been given a phone by my loving family out there in Cali. I was able to get serviced with an unlimited plan commensurate with the price paid. It being an older device they supposedly didn't have an Otter Box nor apparently a similar/equivalent phone protector. I was suitably miffed about this lack of inventory and for MY phone no less. On the flip side I DID understand how it was possible. I promptly paid , received my receipt and change and then exited the premises. Staff was courteous. Store was immaculate as is the running trend with the Metro PCS stores I've frequented in the past.”
“had to go and get some account info, Najeeb was amazing. Spent an hour on the phone getting it for me and then again what I had to get it again 10/10 customer service”
“Lala M. Is an over the top manager as well as an over the top exceptional customer service representative which is why I always keep coming back here I'm thrilled that I was able to make my purchase at her store and have been a T mobile customer for over a year now and don't plan on changing . She definitely deserves her salary doubled”
“Thank you jasmine thank you thank you! I was dreading going into a store at all from past experiences and jasmine was so helpful without being too helpful I appreciate her and hope she would be the expert I see when and if going in store in future.”
“David was such a great help!! Thank you so much for explaining everything to us and being as patient as you were. I would recommend this location over the Jesse jewel parkway in Gainsville. He didn’t try to pin the blame on us or make us feel at fault for things out of our control at all. Our phone was traded in however it was lost in their warehouse so I wasn’t being credited on the account or eligible for promotions. We found the tracking number and he stayed on call with customer service until the issues was resolved. He did WAY more than the other four locations did. All the other locations were telling I had to go to different locations to fix this issue or a corporate store and they all said they couldn’t help with this ( not even customer service)..The original store just sent us away and asked to wait ore than what we had already invest in.”
“Came in June 19, 2022 Ashley told me about a survey but haven't received it. Anywho I just want to tell you all that she did an amazing job helping me with my new phone and transferring all my contacts and pictures I couldn't be more grateful for her being here.”
“Wonderful Staff. Elizabeth & Shawada helped me and the service was great. Loved the vibe of the location. I will definitely revisit & refer others to this location.”
“Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great”
“Erika is such a blast from the past and excellent customer service. So I rarely do these surveys and she broke my cherry lol great way to do your job regardless of your day, seems to me that wouldn't matter. Have a blessed rest of the day ??”
“We have always had good experience with cricket all managers and employees have been people friendly tonight we went there and I got a new phone and there was a guy name Justin he said he was from another store but he was super nice and he took all my contacts and password from my old phone to my new phone which he didntnhavebti di but he did anyways we love cricket we won't go anywhere else”
“I have currently “old” hp envoy 2 in 1 laptop / tablet for about 8 years originally purchased from Best Buy. Geek Squad within the store has always been friendly to come to whenever in need of tech support, I do recommend adding on warranty.”
“Deborah was amazing she helped us finish our online approval in store. She took 2 hours out of her day to make sure we were taken care of,. She went above and beyond and we left the store happy!! Thats dedication to your customers.”
“Leo is the best !Got a good deal on 3 phones ! Also a free speaker , the set up on the phones was so fast . We will always come back to leo for anything assistance we need from boost moblie.Thank you for all the good work leo ! Your the best !”
“I have my internet through spectrum, and was returning my old equipment, after upgrading my internet service. The associate was kind, knowledgeable, and got me on my way quickly.”
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“Bahja was amazing and gave us the best customer service I've received in a long time. She was more than helpful and made our experience smooth and painless. Can't recommend Bahja enough.”