Old Navy offers a mixed shopping experience. Customers appreciate the friendly, respectful, and professional staff, who provide excellent customer support and make shoppers feel welcome. The store is generally clean, well-organized, and has decent prices. However, some reviews mention that the store is often messy, with limited inventory and slow service due to only one employee working at times. Despite these issues, many customers still enjoy the store's clothing, especially for juniors and babies, and value the helpful staff and good prices.
I had the best shopping experience with the GM Nicole. She helped me from the phone until I walked into the store. She was friendly and offered the best customer support.
November 2023
The staff at this location is the best. So helpful, patient, and overall pleasant. Special kudos to Lizzy! (:
November 2023
The staff at this location is the best. So helpful, patient, and overall pleasant. Special kudos to Lizzy! (: