Old Navy offers a mixed shopping experience. Customers appreciate the friendly, respectful, and professional staff, who provide excellent customer support and make shoppers feel welcome. The store is generally clean, well-organized, and has decent prices. However, some reviews mention that the store is often messy, with limited inventory and slow service due to only one employee working at times. Despite these issues, many customers still enjoy the store's clothing, especially for juniors and babies, and value the helpful staff and good prices.
I went into old navy yesterday (11/20) I was so pleasantly surprised. All the employees that work there are so friendly and helpful. The store is nice, clean and organized.
October 2025
Very organized, clean and well run store. I found a great shirt and pair of pants for work, both on sale and in my size. Employees were friendly and check out was easy.
June 2025
I got 2 pairs of jeans for my boys for under $50, I love this place 💚
