“The gentleman that worked on Thursday January 15th at the fuel center was a huge help to me. First off he actually answered the phone when I called to see if they had a fuel can and he saved it for me when I got there. We had a short conversation and I went on my way with a full tank of fuel. I do not know his name but thank you sir.”
“Great gas station and store. The owner is always pleasant and says Hello to me everytime I walk in the door. The store is clean and well organized. It is refreshing to know the business appreciates my business.”
“I came in to this store the other day. I was giving it a second chance. My first visit was horrible because of a manager that was just a waste of management. He was not sympathetic with what I was saying. He just stared at me like I was irritating him. (Not sure of his name but to my knowledge he is a high up manager, a african American gentleman). I am a older african American woman. The minute we were done talking, a caucasian woman asked him a question and he smiled and started walking with her. That was a few weeks ago. So on my second visit i encountered a young man and lady up front. They welcomed me in. The young man asked me if i needed help, and helped me. The young lady that rung me out was so pleasant. I complimented her nails and she was really tall, with glasses. Sorry I didnt get names. Those two young people restored my faith in this store. Hopefully management can take some lessons.”
“I had a wonderful experience at Walgreens Store #7546! The staff were friendly, professional, welcoming, and genuinely committed to providing excellent customer service. Everything was handled efficiently, and I truly appreciated the kindness and positive attitude of the team. It’s refreshing to visit a store where customers are treated with such care and respect. Thank you to the entire team at Walgreens #7546 for making my experience such a pleasant one. Keep up the great work—you’re doing an excellent job!”
“I came in to this store the other day. I was giving it a second chance. My first visit was horrible because of a manager that was just a waste of management. He was not sympathetic with what I was saying. He just stared at me like I was irritating him. (Not sure of his name but to my knowledge he is a high up manager, a african American gentleman). I am a older african American woman. The minute we were done talking, a caucasian woman asked him a question and he smiled and started walking with her. That was a few weeks ago. So on my second visit i encountered a young man and lady up front. They welcomed me in. The young man asked me if i needed help, and helped me. The young lady that rung me out was so pleasant. I complimented her nails and she was really tall, with glasses. Sorry I didnt get names. Those two young people restored my faith in this store. Hopefully management can take some lessons.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Food service giant Sodexo plans to open nearly 100 "Food Hive" locations on campuses nationwide by 2026. The company has already started the process, aiming to launch about 30 new college convenience stores during the current 2024-25 academic year.
7-Eleven is going big on food and "frictionless shopping." The convenience store giant plans to open 500 new "food-forward" locations across the U.S. from 2025 to 2027. The expansion builds on 7-Eleven's "Evolution" store concept, first launched in Dallas in 2019. These larger-format stores feature in-store restaurants, premium products like craft beer and cigars, and an emphasis on fresh, grab-and-go meals.
Amazon has quietly opened a new type of grocery store in downtown Chicago. Called Amazon Grocery, the 3,800-square-foot store is a testing ground for Amazon's latest experiment in brick-and-mortar retail. The first Amazon Grocery location shares a building with a Whole Foods Market, which Amazon purchased in 2017.