2178 Britt Street, Grayson GA 30017
“Being located right next to Grayson Ace Hardware has made our most stressful operational moments a lot easier to manage. It is a relief to be able to take a short walk over from the bakery, where we are always greeted by the friendliest staff alongside a comprehensive inventory of repair essentials. Whether we need extra tape, butane, or just a simple wall hook, Ace always has us completely covered. The team is extremely knowledgeable; you can simply ask a question, and they will immediately point you in the right direction. It is truly an excellent store to visit when you are dealing with a stressful workday. Thank you to the wonderful Grayson Ace Hardware team for your continued support!”
963 Buford Dr C, Lawrenceville GA 30043
“Thank You, Heather! Went in to see if I can get car keys made on two older vehicles Didn't know if they would work but - well done - She took the time to make it right - Experience pays when you know how to work on imperfect keys that are not original”
275 U S, 275 US-78, Loganville GA 30052
“I loved the costumer service it was great this nice and educated young lady helped me find what I needed for my garden since I don’t know a lot about gardening everything was very organized and clean will definitely come back.”
880 Dogwood Rd, Lawrenceville GA 30044
“Had them special order a transponder key for a vehicle I purchased used and came with only 1 key. The programming was a little troublesome but they stuck with it and I now have a second key!”
2240 Walton Ct, Snellville GA 30078
“This year for the 4th if July I really had something to celebrate 🎇. I absolutely panicked when I needed to replace my generator power cord. I couldn't find one in store anywhere, and online had a 7-day delivery window...in a HEAT WAVE 🥵. And then I called Northern Room. After so many no's we don't carry what you need I got a yes, and it was in stock. Gabriel was so helpful and reassured me my drive wouldn't be in vain, there were two in stock. This was my first experience with NT, but it won't be my last.”
930 New Hope Rd, Lawrenceville GA 30045
“Amazing Benjamin Moore Paint and Hardware store. They have a variety of necessary items, knowledgeable and friendly staff and excellent prices. I highly recommend this store for your everyday home improvement needs.”
2684 Winder Hwy, Dacula GA 30019
“I'll take this place over Huge Home Depot anyway. No not as may items but how many different brands of masking tape do I need to pick from? service is great . prices are fair and it doesn't take me a year to get to the other end of the store.”
860 Duluth Hwy Ste 120, Lawrenceville GA 30043
“Got just about everything you need for your tools needs & etc. The prices are absolutely affordable & the customer service is great as usual. Walk in ask a the gentleman ask the cash register where they kept the parts i was looking for told me exactly where & paid & Walk right out.”
4121 US-78, Lilburn GA 30047
“I want to recognize Mr. Pete for his outstanding customer service at Home Depot. He was very compassionate, professional, and patient with me. He took the time to listen and helped me find everything I needed without any rush. His kindness and positive attitude made my experience smooth and stress-free. Thank you, Pete, for going above and beyond to help me.”
3260 Lawrenceville-Suwanee Rd, Suwanee GA 30024
“The employees here are great. I own a construction business and Jamil at the pro-desk always makes it a priority to get me loaded and out the door. Shout out to Jamil, Mike, Tim and Glen at the pro-desk for understanding time is valuable and the service they offer is unmatched.”
1105 Satellite Blvd NW Suite 300, Suwanee GA 30024
“Excellent customer service and support! Jay at the front counter is always willing to help, and source parts. By far one of the best HVAC suppliers I have dealt with!”
3260 Lawrenceville-Suwanee Rd, Suwanee GA 30024
“I love Lowe's, but I have been looking elsewhere since they started limiting the veteran discounts in the past few years. I'm writing today because of a terrible experience. I created a curbside pickup order the day before for a single can of spray paint. By noon the next day, they couldn't be bothered to pick the item to have it ready for me. I wanted curbside because I didn't want to hassle taking my toddler into the store. The item was available on the shelf. I wanted to talk to a manager, but no one could find one and customer service was too busy. Again, great store, just a bad single experience.”
1115 Buford Hwy NE, Suwanee GA 30024
“Trowel Trades have excellent customer service! They were accommodating at every level and courteous and knowledgeable! They shipped on time and the item was well protected. I would recommend them anytime!”
875 Lawrenceville-Suwanee Rd, Lawrenceville GA 30043
“Meenu was very helpful, friendly, and knowledgeable. Unlike most home depots I go to, she was eager to help me check out and the whole process went quickly. Meenu has a warming smile and dedicated to customer service! Above and beyond my expectations for a Home Depot employee!”
462 Eaton St, Lawrenceville GA 30046
“Great customer service, I’m so please they had everything I needed and I didn’t have to go to another store because this was on my way to the job site. They’re very polite, knowledgeable and made me feel comfortable buying stuff I’m not familiar with (Welding equipment and supplies). 100% recommended, and one guy speaks Spanish, so that is a plus ??”
4141 Atlanta Hwy, Loganville GA 30052
“The Logan store is one of the best locations when you need help with anything. All the employees are so knowledgeable. I went to Home Depot in Loganville. Patty in the Pro department helped me with everything she even made sure she picked out items that would cost me less money. I love everyone in the Loganville store. I’ve been coming in here for over five years and every time I come the employees are so pleasant. Thanks again Patty you really made my trip the best experience EVER.”
255 Satellite Blvd STE 125, Suwanee GA 30024
“They were recommended to me by a friend who builds metal buildings. I went there to buy a well-made metal door with a good locking mechanism for my shop. My 25-year old shop door was falling apart. They have a large, clean well-organized warehouse with a wide variety of metal doors, frames, and hardware. The guy I met with is named Jim. He helped us select the right door for my shop with all the right hardware. I've been shopping for a few months around and their price was MUCH BETTER than I could find on the internet. The quality appears to be very good too. If you're buying one commercial door or a few truckloads, I highly recommend these people.”
1480 Satellite Boulevard NW, Suwanee GA 30024
“I was getting frustrated looking for an item,I asked one of the worker for help,wasn't much help at all. He look like he didn't understand me at first but proceed to tell me which aisle to go to and that I will find what I was looking for. Nope it wasn't it. I came across another worker Ms.Susan (Sparky) and omg she's a godsend. Not only did came with me to the aisle she continued to help me find it. It wasn't where it said it'll be, she didn't give up and looked all over until she found that it was up high! Went to grab a ladder and did her thangggg! Thank you so much for your help Ms.Sparky!”
3260 Lawrenceville-Suwanee Rd, Suwanee GA 30024
“OMG, Sales Associate,Melanie, was amazing ! She went over and beyond ! I appreciate her SO MUCH! I waited forever for someone to help me or even acknowledge me to help me find the product. Melanie didn't work in the department I needed the product from , but she helped me anyway . I usually go to Home Depot, but Lowes had the product I needed. She is an employee who truly cares! Thank you, Melanie !”
134 S Clayton St #15A, Lawrenceville GA 30046
“Best prices in Gwinnett County! I own a framing company, they been serving me for the past 2 years. Friendly service, they also deliver if I ever have an emergency for some tools/ supplies.”
1480 Satellite Blvd NW, Suwanee GA 30024
“I’ve shopped at this Home Depot several times for both big projects and small fixes, and my experiences have been mixed. On the positive side, they have one of the largest selections of tools, building materials, appliances, and garden supplies you’ll find anywhere. you can usually find what you’re looking for in one trip. Many stores have knowledgeable employees who are happy to help, and in-store shopping is straightforward when staff are available. Customers frequently praise specific associates who go out of their way to be helpful, especially on big purchases.”
4855 Stone Mountain Hwy, Lilburn GA 30047
“Moesha, the Assistant Store Manager at the Lilburn Lowe’s, truly turned a frustrating experience into a positive one. I had a difficult customer service issue with an order from Saturday that caused quite a bit of inconvenience. When I came in to address it, Moesha handled the situation with so much grace, patience, and professionalism. Even with a long line behind me, she took the time to listen, understand the issue, and work toward a solution without making me feel rushed. Her calm demeanor and ability to de-escalate the situation made a big difference. It’s clear she knows how to properly handle customer concerns and genuinely cares about resolving them. Because of the way she handled everything, I’ll absolutely continue shopping at this location. Great customer service like that doesn’t go unnoticed. Thank you, Moesha, for turning my experience around.”
4022 Atlanta Hwy, Loganville GA 30052
“I had to return several items, Which turned out to take quite a while, But I must say Stephanie was so pleasant and so patient , And took care of all of them with a smile!! Which is kind of rare these days!! so it was really nice to have so many people help me out. two of the managers Erica and Anna we're also very helpful in getting my return done.!! and also one more person zac who had to unload my truck was very pleasant as well!! Good Job I really appreciate it.”
455 Satellite Boulevard NW, Suwanee GA 30024
“Great customer service! 10 years as a carpenter and diving into work with quartz now. Came in with some questions about polishing drums and talked to Scotty. He looked and wasn’t able to find them at first but instead of just giving up he said “hold on a second” and took out the paperback catalog and flipped through it until he found another version of what I needed. Next thing you know I went from being out of luck to having what I need and for a great price. Thank you Scotty for your help!”
1615 Scenic Hwy North, Snellville GA 30078
“It met my expectations. The store was neat and clean.. The staff that I interacted with were polite is imperfectional. Overall it was a nice experience experience.”
1615 Scenic Hwy N, Snellville GA 30078
“Hello, Snellville Lowes. We want to send our appreciation to Winsome at the returns counter. We've also seen her working in other areas of the store. She always remembers us when we come in and greets us with a smile. Last week, she went above-and-beyond to help us with a return. She had to look up the item and meticulously worked to ensure the item was credited back to our card. Winsome is kind and makes us feel valued as customers. Please pass on our sincere thanks! The Wilsons, Snellville GA.”
1670 Scenic Hwy N, Snellville GA 30078
“Went to Home Depot tool rental in Snellville yesterday to rent electric floor scraper to remove some glue down wood flooring. Place was super busy but Mr. Walter addressed me and said I’ll be with you shortly. We walked to where the floor scrapers were and they were all reserved for pick up. Mr. Walter said there should be another one over here and began looking around. Sure enough we found it in another bay. Someone put it in the wrong place. Because Mr. Walter knew there was another one it made it possible for me to get what I needed. He simply could have said sorry sir they’re all rented out. I appreciate his attention to detail and customer service. I took the floor scraper back this morning and Mr. Walter was there again! He greeted me again and we checked the machine back in. It was very refreshing to encounter someone who was very personable and great at their job! Keep up the great attitude and great work Mr. Walter, you are the reason I will continue to use the tool rental department at my local Snellville Home Depot!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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