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8:30AM - 5:30PM
3118 Sylvan Rd, Hapeville
Self Storage
“Tay was so helpful! I really went through it this year. I was in hurricane Helene last year in NC, I lost everything except for what I had in my car; last week my car died. I've been trying to figure out how to put the stuff somewhere so it doesn't get ruined or lost, on a razor thin budget.
I've had a really hard and expensive time moving this stuff around. It took me a long time to get settled at public storage, I was about to get charged for another month for an empty unit that I was never even able to move int! Tay caught this issue I brought it to my attention without me even asking, on a phone call no less (could've easily been a notification that I never saw)
Thats the kind of customer service, that you can't train somebody for (AI cant do it...yet) People who care about people and try to make things a little bit easier for them, try to make the world a little bit better, we need more people like you Tay. Thank you. @nameinlites_”
“I have been to the other extra space around this area, and this is best one so far. The price is cheaper, and the service is better.
Cevon in the front desk helped a lot making sure I understand how things work here.
And, it feels really clean here!”
“Clean, modern, and air-conditioned facility with attentive (and pleasant!) staff.
I immediately received a friendly greeting when I arrived at the Extra Space office on Dekalb Industrial. After asking a couple of questions and explaining my storage needs, Velonique recommended a unit that was a perfect fit. Not only that, she showed me how to use the cylinder lock and allowed me to try it under her guidance – I found super helpful since I hadn’t ever used a cylinder lock.
I’ve since visited my unit multiple times, and called in with various questions, and have had consistently pleasant and helpful experiences.
Overall: great facility – lovely staff – highly recommend!”
“Such a great staff! Milton was wonderful!! Sometimes it’s not the best of times having to put your belongings in storage, however the professionalism & friendly approach I received from Milton made me feel really comfortable and at ease knowing my belongings would be safe… I really wish there was more customer service at every establishment at this day and age, the kind of customer service I received from Milton.”
“A wonderful staff here! Belinda was so kind to me and explained the process to me in such a cool way as this was my first storage unit. They have rolling dollys you can use and everything is through your phone which is great. They also have boxes and moving supplies to buy which is really convenient.”
“I’ve had a great experience with Extra Space Storage. Monique is always friendly, professional, and very helpful whenever I have questions. The facility is consistently clean, and I feel confident that my belongings are safe and secure. I highly recommend this location for anyone looking for reliable storage.”
“Keyona was sooo helpful and to the point! We were a bit confused on the mobile pickup and, even though it was a busy morning, she had no problems helping us out. would definitely return to this location”
“Kwame gave amazing service , wonderful conversation, very informative. It was my first experience renting a storage unit and I am very impressed & pleased with how smooth the process went. Went over the cost(s) for multiple months to make sure I understood everything correctly, same with the different products I needed for my move.”
“Mechelle was a pleasure to work with she had no problem helping me find my unit walking me through how to use the lock and how to navigate the property. She was very kind and conversational and you can tell that she’s dedicated to her work.”
8:30AM - 5:30PM
1291 Moreland Ave SE, Atlanta
Self Storage
“I've been having a great experience overall with our storage unit rental. That said, today I was having an issue with my entry code and John at the front desk helped me get it sorted quickly and efficiently. He was so friendly and helpful that I wanted to give him a shout out.”
“Exceptional service! Viondi was very knowledgeable and helpful with helping me choose my unit. It was a very quick and efficient transaction from the start to finish. Thanks!”
“Greetings, If You Are Looking To Store With A Clean Facility, Safely Keep Your Things, Easy Commute, Easy To Access, As Well As Patient Team That Will Kindly Inform You Of The Process Of Their Facility, Cleveland ESS Location Is A Great Facility For That! This Locations Will Be A Choice Going Forward.”
“My experience with extra space on Old National was stupendous! Great customer service from Rasheeda and Tiara. They were very knowledgeable and patient with me sometimes I could ask 1000 questions. They both were willing to answer all thousand questions.”
“We had a great experience with this location. It’s clean, secure, and well maintained. Very easy to rent a unit. We definitely recommend if you are looking for storage.”
9AM - 5:30PM
7905 GA-85, Riverdale
Self Storage
“Jacorry was such a great help! I stopped by to check on my items, and he made the experience even better. Not only did he greet me warmly, but his friendly personality and excellent customer service really stood out.”
“Ms. Atkins really goes above and beyond to help her customers out. She is top notch, without her help, my stuff would have been thrown out. She understands people's needs in this day and age. I really appreciate her and all her help.”
“Awesome experience!! I had the pleasure of working with Ms. Jalena in securing a unit. Her customer service was beyond measure. She was very professional, patient, and comical. Thanks to you Jalena and Evan for assisting
!!”
“Extra Space Storage, on Northside Dr. in Atlanta, made it easy to rent a storage space that met my needs. The process was smooth and the follow-up billing and service were great.”
“Rented a unit here recently and the manager, Leon, made it an easy call. He was friendly and helpful, answered all my questions, and—refreshingly—never once tried to sell me on anything. Just straight, knowledgeable answers.
The guy was clearly slammed and getting pulled in like, five directions, but stayed relaxed and patient the whole time. That no-pressure, genuinely-helpful vibe is what sold me. The place is spotless, too—you can tell the owners actually care. Highly recommend. See Leon!”
“Tammie provided great service. She was able to correct unforeseen issues that came up. She has the best customer service skills in the Atlanta market. Thank you for the great service”
“Donna Lewis is absolutely outstanding. Not only is this the cleanest storage facility I’ve ever used, but Donna consistently goes above and beyond to make me feel safe, comfortable, and valued as a customer.
One example that really stands out: I have a unit for work and recently had a large amount of boxes to throw away. Donna didn’t hesitate to jump in and help me move everything to the dumpster and helped me throw it all out. That level of customer service is rare these days.
She always checks in on me, asks if I need help, and truly cares about the people who use this facility. I’ve never had an experience like this at any other storage facility. Every facility needs a Donna..she sets the standard for what exceptional customer service should look like.”
“I recently had an excellent experience at Life Storage, thanks to Ayante’ Harris. From the moment I walked in, Ayante’ was professional, knowledgeable, and went above and beyond to ensure my storage needs were met. Her attention to detail and willingness to answer all my questions made the entire process smooth and stress-free. I highly recommend Life Storage and Ayante’ for anyone looking for quality customer service and secure storage solutions.”
“Monica helped me a lot today to rent a unit. It's her great attention and advice that encouraged me to rent the unit.
It's really a great experience with Monica today.”
“I was selling my home and needed to store furniture really quickly until the new house was ready. KC was able to quickly provide a unit as soon as requested. I explained to her that I was not able to accompany my hired movers to the unit for drop-off. KC stepped in and help to supervise the movers on how I wanted items stored. When they were done she sent me photos of all my items neatly stored and secured. She also scheduled the key exchange and helped to make this process as easy as possible for me.
I owe her so much gratitude for how she helped me to navigate such a tense situation for me.”
“Barry was very helpful, friendly, and courteous. I wanted to change to a climate controlled unit but thought it would be a headache. Barry made the process so easy and seamless. Thanks so much Barry!?”
“Sarah and Celeste are very pleasant. It such a good vibe in the office. I just came in with my friend who was paying her bill but if I ever need a storage space I will come here.”
“I had the privilege of speaking with Jean. I think she was at the Riverside location. She was fantastic, gave me a lot of tips on what things to do for my storage unit as well as some good food tips. So she's wonderful. I would rate her five star every day.”
8:30AM - 5:30PM
6472 GA-42, Rex
Self Storage
“Great storage facility, checking in and obtaining a unit was a smooth and easy process. Friendly staff, clean facility. Overall great experience. Highly recommend this storage facility if you live in the area!!”
8:30AM - 5:30PM
3850 Welcome All Rd, Atlanta
Self Storage
“The lady there was very knowledgeable in helping me this afternoon. I experienced an unexpected and bad experience with the store down the street and nobody was there on a Saturday in the office to assist entry into the unit I paid for. She helped me figure everything out and sent the proper message to management for me. Very professional and helpful I thank u so much, Keep up the positive energy.”
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“Katerial was very helpful in assisting me with my unit again last week. She explained the fee structure on the phone and helped me make a choice that was best for me. She was very professional. Thank you Kateria.”