The Xfinity Store by Comcast in Hinesville, GA, located at 1050 Kacey Dr, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or pick up and exchange equipment. While some visitors have experienced issues, such as unhelpful staff and incorrect information, others have praised the friendly and efficient service. One customer highlighted the exceptional assistance received, noting that staff were welcoming and willing to go above and beyond to resolve issues that had gone unresolved for months. The store's setup resembles a retail space, which surprised some visitors, but many appreciated the timely and polite service they received. Overall, the store has a mix of reviews, with some customers expressing satisfaction with their visits while others encountered challenges.
I was seen almost immediately, the young man behind the counter was courteous. Even though the weather had knocked out his computers , he quickly had them sorted out and he took care of my problem quickly.
June 2026
Extremely friendly and very professional customer service! They had me hooked up and going again in no time!
May 2026
Great service. Tried to set up an order online but it didn't work. Went into the store and they took great care of me. Thanks!
