Truist, a local bank, is adjusting its services to prioritize the health and safety of its clients and staff. While some branches have limited in-person access, the bank's tellers are praised for their helpfulness, patience, and efficiency in serving customers, even during long lines. The bank's employees, such as Cason, Crystal, and Janice, are described as gentle, knowledgeable, and willing to go the extra mile to resolve customer issues. Particularly, Megan Daniel is highlighted as an exceptional employee who went above and beyond to assist a customer for two hours, demonstrating the bank's commitment to providing excellent customer service. Additionally, Nathan Staradumsky, a Relationship Banker, is commended for his outstanding support for a customer's small business account.
Most of the time everything is great, friendly staff, etc. Recently though, the ATM in the drive thru has been experiencing hiccups.
July 2026
I went to the drive-thru the lady was very helpful we also talked about an additional card that I needed she took care of everything right while I was in the Drive-Thru I would definitely recommend this truth
June 2026
It's nice to into a bank and the employees are happy to help and choose to.
