“This is our local hardware store and I love to shop local. I consider the owner to be a personal friend and I like to support my friends in their industry when I can. I typically know what I need when I go in but the staff always greet me and offer assistance---and then avoid harrassing and hounding me! I wonder sometimes if they don't place bets on how quick I'll be back. I don't think I've ever made just one trip in a day. I've rarely gotten the wrong item, it was my fault if I did, but I always forget something or maybe didn't realize I needed one certain item, so back I go. So far I haven't caught them laughing or high-fiving the winner of the bet, but I'm sure its a riot when I leave after the second (or third!) trip.”
“The people here went out if their way to try and help me.I neededan unknown window part,and they helped me track it down,I am not a customer of the bussiness.They even called me back at my home to help.,True customer service,in the future they will be my only supplier. Robert Seufert”