“Very friendly folks, great prices on lumber. As an individual working on personal products, I appreciate their willingness to assist with even small orders and to work with me to find what is actually the best for my project and budget.”
“Very knowledgeable and helpful employees!! Eager to help you get your project done and done right the 1st time. Respectful of their customers. A good place to do business because the customers do not just appear to be a dollar sign, they treat All equally. They care!”
“I recently visited this Ace Hardware location and felt compelled to share my experience, as the customer service truly stands beyond the standard retail expectation. I headed in specifically looking for split pipe insulation for a home project, and while the store is well-organized, I was having a bit of trouble narrowing down the exact size and material I needed for my specific application. The standout moment occurred when a member of the staff noticed my confusion. Even though this individual was clearly off the clock and headed toward the exit, they didn't hesitate to stop and assist me. They spent several minutes walking me through the different options, ensuring I had the correct diameter for my pipes, and offering genuine advice on the best way to secure it. It is rare to find that level of authentic friendliness and dedication in any business today. To have an employee prioritize a customer’s needs while on their own personal time speaks volumes about the culture of this store and the quality of people they hire. If you value a shopping environment where the staff is knowledgeable, approachable, and genuinely helpful, this Ace Hardware is the gold standard. I will definitely be returning for my future hardware and renovation needs. I definitely reccomend to anyone in the area.”
“I’ve watched your commercials where the beaver throws the poor little squirrel thru the air and he lands on his head. That’s animal abuse pure and simple and I’m not liking it.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.