AutoZone Southway Drive in Jonesboro, GA is a well-regarded auto parts store known for its wide selection of new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and knowledgeable staff, especially employees like Rikko and Felix, who provide excellent service and helpful advice. Rikko, in particular, helped a customer find an affordable and easy solution for repairing a headliner, as well as securing a repair manual that is in short supply nationwide. Customers have praised the store for its good prices, especially compared to higher prices on platforms like Walmart and Amazon, and for its helpful staff who go above and beyond, such as guiding customers through product choices and assisting with battery installation. The store offers a positive shopping experience, with employees eager to assist and ensure customer satisfaction. Despite some items, like manuals, being limited in stock, many customers find the store worth the drive for the quality service and the availability of hard-to-find parts and manuals. Overall, AutoZone Southway Drive is recognized for its excellent customer service, knowledgeable staff, and competitive prices, making it a reliable choice for car care needs.
Daniel was very helpful. I got my replacement part quickly for a break repair that I needed completed. I am able to take the part back using my limited lifetime warranty. Great customer service and decent prices.
May 2026
I had a complicated situation with my battery, I purchased at one location and they weren’t able to get it off and came to this one. Imiri was hesitant but him and Samuel got the job done and it was not a quick job but they remained patient and professional the entire time!
February 2026
The store manager was amazing they help me with my battery
