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December 2023
Took extra time with us and helped us find a great suv
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August 2023
Terrible communication. Most attempts to call ring a few times then call fails. When you can get some ones voicemail, they don't call back. They had my car for four months and in the end did not do the three recalls I asked them repeatedly to do along with the insurance work. If you can avoid them, you should.
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November 2018
It's sad that it takes a negative review on Yelp for you to do the right thing. It's too little, too late. I explained to the service manager when I spoke with him that if he did not honor my service plan that I would not be back to Jim Ellis Kia. I stand by my decision.
