Metro by T-Mobile offers prepaid plans and phones from brands like Apple and Samsung. The staff is consistently described as friendly, helpful, and awesome, providing great and top-notch service. Customers note the store handles stressful situations professionally. Many have used this specific location for over a decade, calling it the number one place to go. Services include setting up internet, fixing phone issues, and providing eligible free items like tablets. The company is noted for good new screens and growth in its service areas.
The customer service agent that was working at the store on the evening of 08/27/26 was amazing. Hopefully he gets a raise. His multi-tasking, temperament and customer service skills were some of the best I've ever seen.
August 2026
Good professional young lady. She knows her job well. She helped me to understand my phone better.
April 2026
Awesome! They fixed my phone very quickly and I was on my way
