Verizon's Kennesaw store offers exceptional service for all mobile, 5G home internet, or business needs. Customers have praised the staff for their helpfulness and knowledge. Jessenia, in particular, has been highlighted for her ability to assist with phone upgrades and data transfers, ensuring that customers leave with fully functional devices. John is recognized for making the upgrade process enjoyable and informative, while Rea has been noted for her expertise, especially during returns. The entire team, including Raven, Todd, and Bryan, consistently provides patient and kind assistance. Many customers appreciate the efficiency of the service, often completing their transactions in just around 30 minutes. They also value the convenience of online appointments, in-store pickups, and delivery options. Despite some concerns about accessory availability for smartwatches, the overall sentiment remains positive, with many recommending the location for its outstanding customer service and commitment to meeting customer needs. Verizon is viewed as a leading provider in the industry, and customers believe that a focus on service will ensure its continued success.
Had the great pleasure of being serviced by the two best mobile experts in Georgia. Usually going to the mobile store is like going to a dentist for a root canal. However, we had the luck of the Irish when Ms. Courtney Miller and Mr. Byran Graham both stepped up to the plate and miraculously helped us thru some... read full comment
March 2026
Amilcar has taken great care of me and my family every time. If you need anything please reach out to him. He also speaks Spanish for anyone that needs it.
March 2026
Dexter was extremely friendly, helpful and professional. He took care of our situation. Highly recommend him
