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10AM - 5PM
3139 Cobb Pkwy NW # 110, Kennesaw
Mobile Phones
“My experience with this location and staff was amazing. Jadon was very helpful and knowledgeable when it came to me upgrading my devices. Will continue to come back for a laptop and Apple Watch.”
“The service at this location was outstanding! Shariah was so kind, helpful & knowledgeable. The customer service & willingness to assist was most unusual compared to today’s norms. The teamwork between Shariah & the other young lady was inspiring. I could not be more pleased with the service that I received. It was reminiscent of the good old days when outstanding customer service was the only thing acceptable. Great job Sharia & coworker!”
“Stopped by to talk about the Motorola Razr. Eric was extremely helpful and knowledgeable. Great tattoos too! We will be back with our business. Thanks for your help, Eric. ?”
“Ryan K. was so helpful. Transfered our phone data. Looked at our account and helped us save money monthly. Was very patient and gave us great deals. Will always Come to this location.”
“Great service by Byron Brown at T-Mobile’s center. Being the first customer the service was perfect from Customer Care Service to accurate knowledge about the required details I required. Time management was 100% great”
“Tamara was the rep that helped me, and she was awesome and fixed something that the phone service rep had been unable to fix. Very efficient and friendly and helpful. The whole staff in the store appear happy and helpful, and I will definitely keep going to them when I need help. Very refreshing customer service experience! Thank you!”
“I can not say enough good things about an employee by the name Nathan. I had a problem with my phone's password. I called customer service and they were not able to help me, they suggested that go into one of the stores to get help. I went into the store and this young gentleman was very knowledgeable. He called customer service and he was able to help me change my password. Nathan's customer service was impeccable.”
“Target is always clean, reliable, and have everything you need. They have their own niche to separate them from others and you can additionally shop online as well.”
“Just left the store and I’m beyond grateful to Jacob (the resident expert) and Jacob (the super sweet newbie) who patiently answered all of my questions and explained math stuff that I struggle to understand on a good day. They helped me upgrade my iPhone 15 pro based on my day-to-day needs. This store is about half an hour away from where I live but I’d make the drive because they’re the best!”
“Went in there the day before Christmas and there was a Puerto Rican girl working and I'd just like to say that she did amazing I'll use this metro every chance I get and I'll tell all my friends to come here to. She is the best employee EVER . should be given a raise, promotion and paid vacation time . Thanks”
“6+ months ago I created an account with Verizon in hopes of switching from my previous provider. When I did this, I could never actually access my account (couldn’t login, couldn’t pay anything, etc.). I kept receiving phone calls from Verizon to pay my bill but I had only had their service for one day and since I couldn’t access anything I joined ATT (which has been great).
Flash forward to 3 months ago, I was receiving bills for $50+ for an account I could never access. This is because it was deactivated. After hours of called and meeting with customer service in person, I was told that I wouldn’t have to worry about anything with this deactivated Verizon account. They said I was good and not to worry. A couple months ago I received an email that I now owed $5.50 and this went to collections.
Today, I went to this in-person Verizon store and Jessenia, the store manager, was very understanding and helpful. She helped me try to find my account number and point me in the right direction for who to contact next.
Overall, my experience at this store was wonderful as far as customer service is concerned.”
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“Gilles repaired my phone that had damage to the front screen and the back near the cameras. He did a great job with the repairs and had it back to looking like a new phone. I highly recommend CPR!”