Metro by T-Mobile offers a great customer service experience, with patient, knowledgeable, and friendly staff. Customers praise the courteous, helpful, and professional service they receive, particularly from specific employees who go above and beyond to address their needs. The store is described as a go-to destination for phone-related inquiries and purchases, with one customer highlighting the exceptional care and attention they received, making it a place they will continue to visit.
I love this location. Rosa especially is very friendly, helpful, and professional. She’s the reason I always come back.
September 2025
I came to the metro store thinking it was a T-mobile location Rosa helped me fix my messaging app in less than 5 minutes I'm definitely planning to switch to metro in the future
July 2025
Rosa is absolutely incredible!!! I will only go to this metro store just because of her!! Can’t say enough good things about her she went above and beyond with helping us with our new phones! She is amazing and deserves a raise!!!!!