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“AP Mobile is hands down the best cell phone store in Gwinnett County. They have the best prices, best service, and the most affordable repair costs I’ve found anywhere. The staff is knowledgeable, honest, and genuinely cares about helping customers instead of upselling unnecessary repairs. My phone was fixed and professionally, and everything was explained clearly. If you’re in Lawrenceville or anywhere nearby and need phone repairs or mobile services, AP Mobile is the place to go. Highly recommended!”
“I went in today left out with Appliances and furniture today as well. Robert and his assistant was of great help!! Great customer service. When it came to signing the paperwork the numbers didn’t change of what he told me when O was just browsing. I ended up at this store looking for Aaron’s but I didn’t find it in the plaza so I decided to go in Buddy’s.”
“Kevin was an excellent help today! I came in not sure whether I should have a separate phone plan for my mother or add to mine, and he made the entire process incredibly easy and even found ways to get me the best deal. I’d definitely go back to him when I need help again!”
“Melanny provided such amazing customer service yesterday. She is just very knowledgeable on every phone and always gives the best recommendations on my next phone purchase. She helped me with my device and left with the biggest smile on my face. By far the best cricket store I have came across and even more excellent sales rep I encountered. Will forever to be grateful, thank you so much for everything you do Melanny. Cricket you have a good one right here ?”
“Sam was very courteous, professional, efficient, and knowledgeable! He helped me with what I needed with my phone and I was in and out in a matter of 15 minutes. Thank you, Sam for your help!”
“Simone at the Sugarloaf location is the best. She helped me resolve a billing issue that took weeks. She followed up with me to make sure everything was resolved. Thanks”
“It was great experience visiting this store. Sonia greet me with a smile and helped me to set up my new phone all the time with patience and offcourse not mention her smile was there. Love to come back to this store always. Great customer service with care.”
11AM - 8PM
2585 Cruse Rd NW Ste G, Lawrenceville
Electronics
“came with my mom the other day and was helped by Stephanie! she was awesome and patient, walked us through all our options and helped clarify. we are first time cricket wireless customers and really appreciated the level of service Stephanie provided.”
“I came to the metro store thinking it was a T-mobile location Rosa helped me fix my messaging app in less than 5 minutes I'm definitely planning to switch to metro in the future”
“I was in last Fri having an I pad internet connection. I was there over an hour and Mgr Steephanie and asst Mgr Thiago could not have been more kind nor patient. Very good customer service!”
“(Translated by Google) Very good service. Miss Jessica hi, did, a good job. I recover all the information from my old phone to the new one. Thanks(Original)Muy buen servicio. La señorita Jessica hi,hizo, un buen trabajo. Me recupero toda la información de mi teléfono viejo al nuevo. Gracias”
“I came in to fix my sons 2 month old new iphone. The two ladies fought with their own Customer Service over the phone for more than an hour to get my son a brand new replacement phone. The store manager finally just said 'here Im sending you a new phone. It should be delivered in two days.' It was delivered on the day she said. I was so thankful and impressed with their level of dedication to making sure we got what we should have. Reviews dont amount to how much appreciation they should be getting.”
“I was quite pleased with service provided by Roy and his associate. They were friendly, patient, and extremely helpful as they assisted me in resolving a dilemma as I decided to switch from my old overpriced carrier to Metro by T-Mobile. I highly recommend this store.”
“Very professional and knowledgeable staff. Always going the extra mile to resolve issues.
Katty, Emmanuel , Citlali, and Juneiry are absolutely the best”
“Jacob who works there was extremely helpful. He went to the back to get an item I thought you were out of. He took the time to do that for me - great customer service from Jacob!!”
“Great place! Always clean and always has the best of service! The gentleman Ivan always helps me out and I will always buy my phones from him! This is my go to location!”
“I had a wonderful experience and an educational lesson by stopping at computer five. I have absolutely no idea how this computer stuff works, but the owner was very patient explaining and breaking things down for me.The pricing was very reasonable. So will I go back there again? Absolutely. Will I refer anyone there, of course. Young and very knowledgeable of his job.”
“I bought a used Segway scooter from them for a steep discount from MSRP. It works great, only had 40 miles on it. As they sell used gear that they probably receive in bulk, everything is a in a different condition. Inspect carefully, just like picking fruit at the grocery store. They sell good stuff, they also have some stuff I wouldn't buy. They honored their price offer and allowed me to test the scooter before purchasing.”
“I went in last weekend to purchase my daughters first cell phone!!! I was greeted with a smile and "welcome" from all the personnel. Shantal, one of the stores associates assisted me in purchasing and choosing the right plan and phone for my daughter. It was a straight-forward no hassle purchase. The customer service was spot on. The store was clean and organized. I recommend this corporate store to anyone looking for a non-contract phone..”
“Seemed to be a glitch with the computer the day I was there. The employees were patient and friendly. Because of the glitch my visit took a big chunk out of my day.”
“This store stays fully stocked with great items for sale and the sales lady MJ is always pleasant with me. I love her positive energy which keeps coming back to this location. The whole staff at this location are nice and helpful and knowledgeable but that MJ is just something different in a great way and for that reason I give location a high 5 times that 5.”
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“Sean was great! Very patient & diligent with helping me get access to my account. I went to another Metro PCS store which resorted in me wasting a whole day on an issue that this kind fellow was able to solve in less than 30 minutes or so. He literally didn’t quit until we figured out a solution. Very sweet guy, should be a store manager if he already isn’t! Here to give him, his well deserved flowers ??✨”