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“Great experience here! We had to get some documents notarized and he was super helpful with informing and educating us on the procedure , this is the ONLY place in all of Lawrenceville and Snelleville that will notarize documents AFTER 5PM. They will notarize until 7pm.”
“These people are amazing! Efficient, kind, patient, warm. They look for ways to save you money! I drive past 10 shippers to come here from Stone Mountain and I always will!”
“I went here for the first time this August 2026 and the customer service was outstanding, helpful, and informative. Answers to questions were all give with a positive attitude. I was pleased.”
“10/10 experience every time! The staff is always so kind, welcoming, and willing to help. They have such positive attitudes and consistently go above and beyond to make the process quick and easy. Customer service like this is hard to find, and it’s truly appreciated. Highly recommend this UPS Store location to anyone looking for friendly, reliable service!”
“I’m giving this location a 10 because the customer service is always excellent. Everyone is friendly, welcoming, and acknowledges you as soon as you walk in. The atmosphere is great, and the service is always quick and efficient. Even when there’s a line, they keep you informed and make sure you know you haven’t been forgotten. I’ve never had any issues here whatever I need gets taken care of promptly. Overall, it’s always a pleasant experience!”
“I always have EXCELLENT service when I go to Priority Shipping. I almost shipped my package to the wrong address, through Great Customer Service, I was asked to double check the address and sure enough I was wrong. Thank you Priority Shipping”
“The owner, Jim, is the greatest. Our daughter is starting at UGA and we are out of state. There were no good options in Athens to ship dorm essentials in advance of her move. We reached out to Jim since his Pak Mail location is located roughly halfway between Atlanta and Athens. He allowed us for a nominal fee to ship whatever we needed to his store (i.e., Amazon, Target, etc.) and then he kept it in a safe and secure manner until we arrived last week for the move in. Jim went above and beyond for us. Our flight was late and by the time we reached Lawrenceville, his store had been closed for several hours. However, Jim graciously agreed to come back to the store after hours to allow us to pick up all of our boxes. While it must have been intrusive on Jim's life to assist us, he did it with a smile and positive wishes for our daughter's move to Athens. We cannot thank Jim enough for his help. I highly recommend Jim's Pak Mail store to anyone including future out of state UGA students who find themselves in the same predicament as us. Go Dawgs!”
“I always come here when I need to send/ship something out and they are always amazing and nice. I have no clue why there are a lot of negative reviews because personally I’ve never had a bad experience here. Great staff always and Tommy is a great guy as well he’s mainly always the one helping me out.”
Open 24 hours
1156 Old Norcross Rd, Lawrenceville
Shipping Centers
“Simply the best transportation company in the history of logistics ever to be undertaken by a company determined to provide the customers and the employees with the best possible outcome for success. ADU.”
“This is the UPS I use for all my business ventures and they are always super efficient, reliable and provides amazing customer service! They really go above and beyond with the customer experience, their printing side shows very clear examples of real photos in all the sizing options! There’s such realistic photos instead of random models.”
“Amazing packaging solutions for businesses. They do it all with their own team of in-house designers and engineers. They offer packaging, shippers, e-commerce boxes, POP displays and more. Wonderful customer service. Highly recommend.”
“Pak Mail in Lawrenceville is amazing! After a trusted friend highly recommended them, I had them pack and ship my late parent's Chinese porcelain dishes. It was a huge set of 80+ pieces, priceless and irreplaceable. Ashley and the other employee there packed it with extreme care, and not a single item got broken. I also got a very fair price for shipping overseas. AMAZING! I can't thank you enough, Ashley at Pak Mail. I would trust you again in a heartbeat.”
“It was expensive to ship my 2 boxes to Japan, but they worked with me throughout the entire process on the US side and Japanese side even as the package traversed Japanese customs and ensured my packages arrived safely.”
“When we entered the store this afternoon with over 20 packages that needed to go to individual addresses the team never swayed from not just being courteous but also personable during the entire transaction. This location will continue to be our first choice.”
“They have the best employees working at this location compared to all the other FedEx locations in Gwinnett. Manager is amazing she has everyone there happy and helpful. Every single one of the employees are always going above and beyond. I have been going to this location about 10 times a month for the last 3years and have never had a single bad experience.”
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“I ship all of my packages for myself and my business through this UPS and I always have a pleasant experience. The wait is never long, the process is easy and the staff is kind, (shoutout Marianna!)”