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“This place is the best! They are very reliable and affordable! I’ve used them several times for invitations, Christmas cards, banners, posters, and just basic printing. They always have things done SO quickly, and are so kind and accommodating. Highly recommend using this local business for all your printing needs.”
“The staff members are very friendly, helpful & professional.
I love the convenient locations of several UPS stores.
Would recommend visiting this location for fast, friendly & helpful service.”
“I always come here for all of my printing/shipping needs. The staff is super helpful and kind. Romeo and Hunter specifically are knowledgeable, respectful, and warm.”
“TJ was very welcoming and informative helping me with my package today. He explained everything and reassured me throughout the process. They have overnight shipping and also have payments that can go through with Venmo and cash app as well! Definitely will be returning!”
“⸻
Thank you to Joa Express Mailing Service at the Suwanee location.
The staff was very kind, and the service is conveniently located near my home—no need to travel to other cities. Their prices are also more reasonable compared to USPS.
They handled my Korean document mailing with great care and professionalism, giving me peace of mind that it would arrive safely in Korea.
I truly appreciate their reliable and attentive service.”
“I had a great experience at The UPS Store. The staff was friendly, professional, and very efficient in helping me with my shipping needs. They answered my questions clearly and made the entire process quick and stress-free. Even though the store was busy, they worked efficiently and kept everything moving smoothly. I appreciated their attention to detail and willingness to go the extra mile to ensure my package was handled properly. Overall, the excellent customer service and fast, reliable assistance made for a very positive experience, and I would gladly use their services again.”
“We are using this particular store for several years. Every time whenever we have a need to use notary or shipping services. This store and all the representatives excel in providing best customer service. We whole heartedly recommend their service.”
“I stopped by UPS to ship a package and was fortunate to be helped by Amir. From the moment I walked in, he was welcoming, efficient, and genuinely kind. The store was busy, but he remained calm, professional, and made sure every customer received excellent service.
Amir helped me choose the best shipping option for my needs and had everything taken care of in just a few minutes. What impressed me most was his attention to detail and his willingness to make sure I felt confident that my package would arrive safely.
It’s refreshing to encounter someone who clearly cares about providing great customer service. Amir is a tremendous asset to this UPS location, and I’ll gladly return because of the positive experience he provided.”
“I visited this store because of the surly attitude I endured at your Johns Creek, GA location. I went in there to make the same print order but the person helping me was short, seemed agitated by my need to make a single 'test' print before needing to make adjustments. I went back today to the Johns Creek location and was told I would need to come back after lunch as there was only one person working. That is when I left to go to your location on 3370 Lawrenceville Suwanee Road, Suwanee, GA. Thanks to team member Aniya, my experience was stellar! She was patient, very helpful and, in my opinion, went far above and beyond the 'service' I received at the Johns Creek location.Kudos to Aniya FedEx...she makes your company better!”
“I came in to drop off a package. There is a sign on the door saying masks are required and that they will limit the number of people inside. There are also places on the floor indicating how far apart you should be standing. I was greeted when I walked in. The young lady working was serving the customer in front of me. I was dropping off a Covid home Test that my employer had me take. She saw what type of package I was dropping off and instructed me to put it in the drop box in the corner. She was helpful and professional. I can only speak of my experience and it was a positive one.”
“I would love to share my experience, which was helped by the staff named ALEX ??♥️ He was soooo sweet and super kind and was never reluctant to help customers over the phone! He had big patience and good understanding for non- native speakers and also very polite.
In fact, I was supposed to get one ice cooler from a person named HUNTER. The sender just sent me the prove shot that shows he seemed to send the my ice cooler but without tracking number. My family so far even went to in person several times to see whether it had been arrived but it was not there. So, instead, we just decided to check over the phone. Today Alex, even though I had no tracking number, he willingfully bothered checking all items he had there just under my name. Although it was not there AGAIN, I did appreciate his kind efforts very much. Alex is always considerate for customers and we love him. Thank you for your service?♥️ We will use this store with affection as always!”
“My daughter's birthday party required very last minute invites and we found out she needed physical invites in order to invite classmates. I ordered in person on a Monday afternoon (3:30pm) and just hoped somehow they'd be done in time so my daughter could take them to school the following day, but realized that was an unfair expectation given it was already 3:30 and they close at 7.
Well Annette who took my order and Deja who printed them KNOCKED IT OUT OF THE PARK. Not only did they have it ready by 5:30, the invitations looked fantastic (always hard to tell when you submit a proof how good the quality will be once printed). My daughter was blown away and so grateful. Thank you Annette and Deja; you all saved the day!”
“Saniah was very helpful and helped me put together multiple professional bonded books for my presentation. She made the right recommendations on what products to use together and the end result was fantastic.
Highly recommended”
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“I've been frequenting this Pak Mail location for years...not only because it's a convenient place to ship and have things printed, but mostly because of the staff. The people that work here are phenomenal! We're very lucky to have this Pak Mail in our community - highly recommend!”