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“Purchasing my new mattress and adjustable base was very easy with Brian. However, there were some bumps along the way with delivery. It is easy to give 5 stars when things go smoothly. But the true test for me is when things don't go smoothly and how the sales person responds to remedy the situation. When I called Brian, he always answered the phone (I didn't have to leave a message). He immediately took ownership of the issue and worked diligently to fix it. This happened on the weekend and it made no difference. I had total support also from Kendrick who was in constant communication with Brian on his day off. I have never experienced such great customer service. And I must add that the delivery guys were so very helpful as well. I could track when they would arrive and they were right on time. On a scale of 1-5; the sales people and the delivery people were top notch. Since purchasing the mattress and adjustable base, I sleep soundly and have not had any more back aches (which I used to have every day before purchasing this). I highly recommend the Mattress Firm Albany GA store. THANK YOU, Brian, Kendrick & the delivery crew.”
“Ashia at Albany, Ga Ashleys was amazing!! We got our PERFECT couch after months of searching and she worked her magic on pricing! She was helpful, attentive, and put up with my fiancé who was constantly trying to shed a couple of $$ here and there…ha. I thank her for all her help and encourage everyone to go see her!!”
“C.J. was our salesperson on Tuesday July 7th. Very neatly dressed. We (my daughter and I) were greeted with a smile and very good customer service skills. We made light conversations that added a laugh or two. My daughter purchased a mattress and I ended up even purchasing a living room set. Very pleasant experience and I’ll look him up again!!😊”
“The receptionist was very courteous sweet and kind. She was very attentive to my needs. I did purchase a sofa and loveseat and the sofa was 50% off so I paid cash for the sofe but I was curious as to why such a nice piece of furniture was on sale for 50% off especially with it being recliners. After leaving the store I received a call from the receptionist with details about the chair. A defect that I hadn't even noticed. My only concern was would the chair still recline lol? The manager checked the chair out and assured me that it would recline. My furniture was delivered on Friday the January 23rd and I couldn't be more happy. Tbe delivery guys was very respectful and gentle with my furniture. The did tell me if I have any problems with anything to don't hesitate to give them a call. I'll definitely shop with Farmer's again.”
“This is the BEST thrifting spot I’ve come across. I just moved here from hours away and was nervous I wouldn’t find anywhere decent to thrift. I only explored a corner of the upstairs and found so many goodies. The employees are so helpful and kind as well! The prices were pretty fair and there were a lot of discounts available. It looks small on the outside but this place is mighty. I will be back for sure!”
“My daughter tried on some clothes in the dressing room today 02-26-25.
She decided on a pair of pants but went back to find a different size shirt to try on. While she was looking back at the rack in the store she realized that she left her airpods in the dressing room. She rushed back to the dressing room and the shirts that did not fit her well were gone. But whoever got them out of the dressing room left her airpods in the dressing room.
My daughter was very relieved that they were left in there for her.
I told her she was lucky that there was an honest person working the dressing rooms and did not stick her air pods in their on pocket.
Thank you honest Target employee at the Albany Ga store.”
“Went in not knowing what we were looking for and Austin was such amazing help. He walked us through all our options and made us feel confident in our decision! The manager also came in to assist and we had a wonderful experience. Highly suggest this store!!”
“I will forever be a customer to Aaron’s . They’re helpful ! Even give you deals . Ms sky and her employee lenee were they best ! 50 HANDCLAPS TO THEM . Thank you again Aaron’s . I left with happy and overly satisfied .”
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“Ann Streat was absolutely amazing. She was attentive and showed me exactly the items that were in my price range. I encourage those that are budget minded to See Ann and she will ensure you get the best deal.
Audrey C”