“Paris was on point with everything! You can tell she runs a tight ship. Professional, knowledgeable, and made the whole process smooth from start to finish. Great experience!”
“Excellent customer service. Kaylin was Very patient and was observed working with several customers and satisfied our needs Very professionally. He is a credit to your company!”
“I want to give a special thank you to Saniah. I called customer service for a simple issue causing the representative to make my phone stop working completely. I spoke with over 9 senior line managers over the phone who just told me it’s not their fault and get a new phone. Saniah listened to our problem, was patient, was understanding, and fixed my phone after 2 days of no usage. Thank you!”
“I want to sincerely thank Xavier at the AT&T store in Stonecrest, Lithonia, for the outstanding customer service he provided to my older father. Xavier was incredibly patient, respectful, and professional while helping him with a billing issue.
He took the time to clearly explain everything, made sure my father felt comfortable and understood each step, and handled the situation with care and dedication. It’s rare to see someone go the extra mile like that — especially when working with older customers.
Xavier’s hard work and kindness truly made a difference. AT&T is lucky to have such a helpful and hardworking representative on their team. Highly recommend asking for him if you need assistance!”