Victra, the local Verizon Authorized Retailer in Lithonia, GA, is known for its exceptional customer service and dedicated staff. The knowledgeable store consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection, ensuring customers have access to the latest technology. The store is praised for its professional and organized atmosphere, thanks to the leadership of Paris, who runs the store like clockwork. Customers consistently highlight Paris' attentiveness, transparency, and genuine warmth, which sets the tone for the entire team. Whether it's Paris, Brandon, Bryan, or Brady, the staff is described as patient, helpful, and committed to providing a smooth and satisfactory experience. Customers appreciate the store's commitment to excellence, with one loyal Verizon customer noting that Paris is the reason they continue to return to this location. The store's success is widely attributed to Paris' dedication and professionalism, and there are calls for her to be recognized for her exceptional leadership and customer service.
Thank God for Paris & Kinanje the employee by the name of Kristen was dishonest and messed up my account , Thank God she is no longer with the company.
I appreciate Paris and KinanJe they are very professional and truly understand the value of their customers 💕
May 2026
Isaiah was working by himself at the store this morning and he was pleasant, nice and professional.
May 2026
Good and fast service. I went in and got the service I needed and was out in no time.