Victra, a Verizon Authorized Retailer in Lithonia, GA, offers a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store aims to provide a friendly and trustworthy experience, making customers feel comfortable from the moment they walk in. Customers praise the knowledgeable and professional staff, with many highlighting the excellent service provided by team members like Caitlina and Anthony. Caitlina is appreciated for her kindness, professionalism, and ability to handle issues smoothly, while Anthony is highly regarded for his attentiveness, patience, and ability to set up devices efficiently, even under challenging circumstances. The staff's dedication creates a welcoming atmosphere, with customers feeling confident that their needs are met without pressure. Overall, Victra in Lithonia is known for its helpful, friendly service and a positive shopping experience.
Excellent customer service. Kaylin was Very patient and was observed working with several customers and satisfied our needs Very professionally. He is a credit to your company!
November 2023
Caitlina was awesome!! She was very professional and knowledgeable about her products and excellent in handling all issues that I had! She was very kind and had a very lovely smile on her face the whole entire time I was there, making it a pleasant visit!!
June 2023
Ray was great and had excellent customer service and was very knowledgeable about the product.
