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“My experience is always great the women in this place are hands on, they made sure i got the right uniforms they made sure the fit was perfect i would tell anyone that is looking for uniforms pleasant customer service go to Uniform Advantage u won't be disappointed”
“Reico is the best, not only is he the best dressed in there, but he has excellent customer service. He will get you in get you everything you need and he will keep it real with you.”
“Awesome shoe repair I have taking 30 pair of heel and boots all have been perfect able to get in and out also ready to pick on pick up day the gentlemen that works there is very nice and very knowledgeable about shoes highly recommended ? ?”
“I have been to several places, looking for a quality work boot that is in my size an width. A friend of mine recommended JEB's here, and boy let me tell ya... I haven't met such nice ladies who took the time,an helped find some boots. an after trying on several boots narrowed down 2 pairs, that I liked so much. I bought'em both lol.
I will be telling folks at my work bout how great this place is an sending them business, as I will be back, after these wear out ?”
“Love this store and I am so happy that they opened one in Marietta! My son is in his 4th year of Lacrosse and we used to drive to the Cumming store because there really isn't anything like this around here. SUPER knowledgeable staff and best pole selections around! Highly recommend”
“I went into Mizuno’s recently looking for a good pair of running shoes, and I honestly had such a great experience. The associate who helped me, Zach, was incredible. He immediately knew what he was talking about and actually took the time to understand what I needed instead of just trying to rush me into a pair.
He was super knowledgeable about the different styles and made everything really easy to understand, even for someone like me who doesn’t know much about running shoes. You can tell he really knows his job and cares about getting people in the right fit!”
“It was my first time coming to this store and Yazmin made it A great experience for me She was very patient with me and took her time. I’ll be having the best graduation outfit tomorrow. Thanks to her.
I give this store a 10/10”
“What a streamlined and pleasant experience. The website said the mall location would have the work shoes I needed, they didn't. Enter Paz and Dylan. Paz acknowledged me immediately while helping two other customers simultaneously. She let me know that the exact shoes weren't currently in stock, but online. However, they did have a pair that were similar and Paz went back to grab two different sizes of that style shoe. Paz was warm, friendly and uber accommodating. I had to take a minute to think about the situation and I definitely needed work shoes.
Dylan and I struck up a conversation about these new balance styled vintage running shoes. At first, I didn't want to spend any more then I budgeted for. As we kept talking, he reassured me that they could get the color that I was interested in (not at the store but online), retain the father's day promo and have it all wrapped up in a proverbial bow by sending the order to my place with free shipping. So the math added up, he helped me with the purchase and all was well in the universe at that time. Dylan was a genuinely curious about the customer person who will do awesome things in the world.
It was a half hour of my life that I'll take with me and use as a teaching tool for future sales interactions. Thank you, the shoes came and they're perfect too! Cheers”
“Back to school gym shoe shopping for Grand Daughters, I really anticipated and prepared to go to at least 3 stores, but they (2 girls) found their shoes at DSW. Awesome”
“Perfect service, my husband was looking for safety shoes for work, the ones he chose were very shocking, we went back to the store and he chose another one, the girls exchanged it right away and he is liking the new shoes, this store has a huge variety of shoes”
“Oh my gosh this is the best Loft location I have been to. The customer service is impeccable. Rachel was so helpful and sweet and cheerful. The team absolutely made my day. I usually do not leave reviews, but having that great of an experience and wonderful customer service deserves any recognition I can give!”
“Jada is AMAZING!!! She so professional, polite and knowledgeable. I come to this store because the customer service that she gives to each and every customer is top notch! I highly recommend checking out this location.”
“Love the sales guy, he was very informative and pleasant. I believed he helped me the last time I visited that location! His name was Jordan. I purchased 2 pair of fly kicks?”
“UPDATE: I wanted to update my review and highlight Deniel who assisted me with my exchange and happened to remember me from when I originally purchased. I was actually excited to come back to the store for a return! She had high, great energy no matter how many people were in the store. Employees like her make shopping FUN!
Never left a review for a store in a mall before- but had to cause these ladies were so sweet, attentive and fun to shop with! Literally the whole staff.”
“I pulled up right at 8:01 to pick up an online order. The doors were locked. The shoes were for my daughter for her first day of school. I called and the employee met me at the door with the shoes!!! THANK YOU THANK YOU THANK YOU!!!!!”
“Excellent customer service ! Everyone was so helpful friendly and positive vibes from the front to back . Corey assisted us very promptly and was knowledgeable with the types and brands . Overall experience was a 10/10 .”
“Staff was very pleasant and helpful from the time I walked in and while looking for merchandise. I was greeted upon entering the store by the pleasant employees. Nigel was very helpful in helping me locate a size for my son. He even went above and beyond to take a second look for the size because the system said it was in stock. He found it and I left the store a happy shopper. I will return in the future.”
“Pretty cool clothes for the price but do not put thier jeans in the dryer at least thier skinny jeans for boys they have shrunk & a few shirts too just buy a little bigger...”
“Today I’m giving five stars to both KP, Janiyah and Monique for their exceptional customer service. They were extremely hard working, friendly and professional. I would definitely recommend this location.”
“I stopped in late Friday afternoon and purchased two beautiful white dresses for my engagement photoshoot at Montaluce. Stylists were so attentive and helpful, even better that I got the items on sale! Thank you Hemline ?”
“I had the most amazing shopping experience today at White House Black Market in Cumberland Mall! The ladies, Deborah, Kia, and Marqie, were incredibly helpful, attentive, and made the whole process so much fun. They took the time to understand my style and helped me find pieces that made me feel confident and beautiful. The customer service was exceptional — they went above and beyond to ensure I left with outfits I absolutely love. If you're looking for a personalized and enjoyable shopping experience, I highly recommend stopping by this location and working with these wonderful ladies!”
“Charles was very helpful. I found two shoes that were on sale for my daughters in less than 15 minutes. Never had such great customer service until now!!! I am a happy customer that will be back. Quiana was also a pleasure to speak with and assured me that failing to provide customer service from their employees will result in a write up. Thank you so much for making my shopping experience a pleasurable one!?”
“Update: My visit to store today was warmer than previous visits. I was greeted as I entered. Manager assisted me with a pricing issue and associates communicated with me throughout my shopping experience. Even made me aware of potential hazard in the store.”
“RED WING! I once again came back. Your boy TY got me right for my work boots. I’m a loyal customer, get me right for my next purchase some “Discount”. I’ll leave my proof by adding a picture. I’m so loyal I drove 1hour and 30min. Ty definitely kept the store open for me and pointed me to the correct boot.”
“I’ve gotten several dresses and swimsuits for my daughter and granddaughter here. Very nice quality and they have a large corner of clearance you can get some great items!”
“Ray was a great help. I’m so happy I was able to find the shoes my daughter wanted for her birthday tomorrow. I definitely be back again to come school shopping I hope he is there”
“Just received some really solid customer service here! Although I told Makell that I was only window shopping he still took the time to advise me of the deals Foot Locker had and still offered to assist if I had any questions. He could've just left it at that but he went above and beyond to make me aware of the current sales! Great customer service Makell”
“The 5 stars is really a 4 and a half stars. I visited Champs at Cumberland Mall 2 times with the recent trip on Friday, April 29, 2022. The store was presentable, and the products were nicely displayed. They made very good use of the space. The staff was welcoming, and well-dressed. I was helped with getting my products right away. (All mentioned are 5 stars). I was in the toddler's section. I saw some red Jordan's for my daughter, but they were out of her size. I also saw some blue Nike high tops, but it was only for boy sizes, and I needed an 11 1/2 for my growing nephew. The half a star is because I wasn't told if the toddler's size could be ordered nor did the gentleman recommend any other shoes that I could give to a 17 year old young man. The 1st time I went to Champs at Cumberland, I was offered a recommendation, the 2nd time not so much. Unfortunately, an added sale was missed. Overall, I will purchase again from this Champs as they are actively trying to help the clientele, and they will not attempt to run you away. The staff is attentive, and they seem to work very well together. One more thing-- the store and team was so organized that it was hard to tell if they were busy for a Friday late afternoon/ early evening.Highly Recommended.”
“I went in not expecting to buy anything but Tiana was so sweet and helpful that I ended up with The docs I’ve been eyeing forever . I was really indecisive and tried on a few pair but she was nothing short of amazing . Definitely recommend getting her help . She greeted my friend and I immediately <3”
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“Ms KITA was helpful, polite and efficient. Store is clean, neat. Would like more blue and LARGE sized inventory. Especially as this was a quick “holiday” pickup no red, white & blue!!!”