Mailbox Centers in Macon, GA

“Extremely helpful customer service provided by the manager Stephanie & each staff member I encountered. All of my questions were answered for my printing needs & staff offered assistance at the computer for printing. I highly recommend visiting the Thomaston Road & Hartley Bridge locations for all your needs!!”

“From the moment we walked in, Porscha Beasley was extraordinary. Not just to us, but to every customer who came before us and after us. Her professionalism, courtesy, and genuine warmth stood out immediately. She carried herself with confidence, patience, and an ease that made everyone feel seen and respected.

In a time when great customer service is becoming rare, Porscha reminded us of what excellence actually looks like. Her rapport with customers was natural, her attention to detail impeccable, and her presence alone elevated the entire experience.

I actually turned around and went back into the store just to make sure someone knew how amazing she was.

So for anyone reading this, if you ever need to choose a UPS Store, choose this one. Even if it’s a bit of a drive. This location is beautiful, not just for convenience, but because of courtesy, professionalism, and care.

And Porscha, if you ever see this or hear about it, please know that the day my aunt and I came in to have documents notarized for a sorority meant more to us than you may realize. Thank you for your excellence. You are truly extraordinary, and we wanted to put feet to our praise.

Yulonda and Denise”

“Jordan helped me today and it was the very first time time that I'd had a satisfactory experience doing a return using The UPS Store. Jordan was knowledgeable and responsive to my needs as a customer. I am greatful for him.”

“I just had to say something. Even with store full of people. The workers were incredibly kind and patient. Customer in front of me was having a problem getting her QR code pulled up and the worker was so kind and patient with her even though they were incredibly busy. Awesome team!”