Butler Toyota of Macon Service Center is known for its friendly and efficient customer service. Customers appreciate the knowledgeable staff, including technicians and service representatives, who handle a variety of vehicle needs such as oil changes, check engine lights, and repairs. The service team is equipped with modern facilities and offers quick, no-appointment-needed maintenance through their Toyota Express Maintenance program, making it convenient for busy customers. Staff members like Larry, Jerry, and Chris consistently receive praise for their helpful and courteous attitude, ensuring that service is prompt and thorough. Many customers have been returning since their first Toyota purchase, highlighting the dealership’s trustworthy and professional approach over the years. Whether working on a recent vehicle or assisting with new or pre-owned car purchases, the team provides attentive support, detailed explanations, and a positive experience. Overall, Butler Toyota of Macon Service Center is a reliable place for vehicle maintenance and repairs, combining expertise with friendly customer care to keep vehicles running smoothly.
Excellent service from Shawn Lichniak. Just needed a simple part replaced, which he did himself, saving me time and money. Very helpful and professional.
December 2025
I purchased two Toyota Cross’s from Butler. The second one had a tire leak so I took it back and met with Shawn Lichniak, Service Manager. He took care of me very fast. I can’t say enough good things about Butler Toyota. Great Team that explains everything. You can’t go wrong with Butler Toyota.
September 2025
The service staff is fast and friendly. Shawn my service tech was very helpful. I’m satisfied everytime Im scheduled to come get my vehicle serviced.
