Verizon offers a range of mobile and internet services at their Marietta store, making it easy for customers to meet their needs. The store provides options for in-store appointments and online orders, with convenient pickup and shipping services. Many customers praise the staff for their helpfulness and knowledge. Pablo is noted for his patience and assistance with phone trade-ins, while Karen and Todd receive high marks for their exceptional customer service and ability to find the best deals. However, there are some concerns about staff knowledge, as one customer experienced a lack of assistance with a phone issue. Overall, the store is recommended for its friendly service and willingness to help customers, with several representatives standing out for their professionalism and support.
Although she was unable to help me resolve my issue, Remi was extremely friendly and went above and beyond the call of customer service. I have dealt with several Verizon employees the past 2 days and each one left me feeling disappointed. Remi, however, was an entirely different customer service experience. Thank you!
January 2026
I want to thank Todd for all of his help today. Amazing service and I can’t wait to work with him again. Very patient.
December 2025
Want to recognize retail specialist Todd Hunter at this Verizon location. He provided excellent service. Stayed past his scheduled work hours to help us with buying new phones, which we were unable to do online. Thanks again, Todd.
