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“Tony, assisted me with transferring my old phone to my new phone. He was professional, patient and friendly. I am not tech savvy. He is. And it showed. His customer service went beyond my expectations. Thank you Tony.”
“T-Mobile customer service is the worst but this store is the best! Kareem Ortega at the East Cobb T-Mobile store fixed my problem till resolution despite me porting out of T-Mobile. T-Mobile does not have the ability to email you final bills despite me being a 16.5 year loyal customer! They lack 1980s tech in 2026 called email! The bills are required for many reasons per statute and to get reimbursed for equipment fees by the new provider.”
“I went to boost Mobile austell this morning because I had a problem with my keyboard walked in the store to the young man was outstanding he listened to me my complaint what I had I lost my keyboard probably trying to download something he fixed”
“I don’t always have a positive experience with cell phone stores but this was a GREAT experience. I had an issue with my business line that made my entire company worthless. Walked in, no wait. Crystal and team were subject experts, fixed my issue, quickly, and got me back in business! I cannot say enough about the whole experience and all done with a positive, professional attitude. Thank you so much!”
“The staff here is amazing! They didn’t make me feel incompetent, they were extremely friendly which made my stressful situation so much better, and they were able to answer any questions I had. Victor and Oscar were great!!”
“I visited the store about a month ago to set up my new phones and port a number.
Shakira and the supervisor on that day were super helpful and patient. It took 2 hours almost but that was a technical slow processing issue, not their fault. Many people came in and out and I watched excellent customer service the whole time.”
“After transitioning into 20 properties for work, ensuring reliable internet access for my guests became paramount, along with streamlining the process of getting these units online. Cover Networks alleviated my concerns by offering a seamless solution. Their service provided peace of mind and efficiently checked off one item from my checklist of tasks.”
“Good location, Anthony was super helpful and patient assisting me with a phone issue and getting me a good deal on a new one when the previous finally gave up the ghost, thanks again Anthony!”
“I want to express my sincere appreciation for the superb level of customer service provided by Maalik B. (at the Austell Rd location) He has on more than one occasion responded favorably / positively to my needs and resolved some issues that I experienced with service / product. He’s very knowledgeable pertaining to Xfinity’s products and services. It was truly refreshing to witness such professionalism and courtesy. His customer service orientation reflects great credit upon him and Xfinity. I light of my satisfaction with Maalik I will continue to patronize Xfinity…”
“....SUPERSTARRRRR!!!!!
Finished transferring all of my android items unto my 1st iphone with precision and EXPERTISE!!!
HALLELUJAH!! All while I had to run back home and the store was closing in about 25 minutes!!!!
Tyyyy again!!!!!
Glory A Dios!!!”
“I am not a Verizon customer and needed help with my iPhone. Jamir is great and taught me how to deal with t issues I have with my phone. iPhone 16. Knowledgeable and friendly the 1/2 hour I spent with him was informative and friendly. Ashley the store manager ( 6 years with Zerizon) became part of the conversation and seemed a nice woman to be able to work for. Brazil to this store and it’ represents Zerizon admirably. Thomas McCullough USMC retired”
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“Jamaras service was wonderful. I had a few unique issues that were handled easily and I left with a brand new phone and a plan that didnt go up! So i am very happy. He Was also incredibly patient with my 5 year old running around. Its hard to keep a kid happy in this situations. All around great experience!”