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“Terrell was fantastic! I am very uneducated in phone technology. He was patient, kind, informative and peaceful. I will recommend going to see HIM to any friends who need service or a new phone. Thanks, Terrell!”
“I came here to look for prices and offers for a new phone, they were very good people here and they helped me find a very good phone at a low price, young Javier was very well employed, he is very good here and they are billingue.”
“Came in to add a line, upgrade a phone, and replace a line… Patty was super helpful! Would recommend her 100%, other stores it feels like they just want to get you in and out. Once we left we had to return bc we weren’t receiving text on one phone again Patty helped ☺️”
“Curt was absolutely amazing! He helped my husband and I add my dad to our account and get him the new Samsung Galaxy S24. He also took the time to make sure we were getting the best deals. This is the best experience I have had in a Verizon store to date!”
“WOW!
I was able to experience the Verizon home internet and I was very impressed, so I went online and I was approved.
My correct shipping address wasn't pulling up correctly so I decided to opt in for the in-store pick-up.
I arrived at my designated store where my order was ready and waiting where I met CSR, DEVIN. Devin was prompt and followed all the processes of billing my zero sale. For some reason, online orders do not link up with in-store pick-ups. This option will not allow you to bill out. Devin, attempted several more times and it was a no-go. He called a manager who directed him to call the helpdesk. (This is another review later) The help agent informed me that we were going to have to cancel my order, which will take 4-5 days, then I could re-order with same email. or Cancel my order and order my internet with another Gmail address. (???) There was definitely a language barrier there. I was so frustrated, but NOT Devin. He was like, you and your son, are going home with this internet, today.
Then I saw a lightbulb pop on above his head, literally. He called another manager from another store, who I do believe was at home, that was more than willing to help Devin. WE DID PUT HIM ON SPEAKER, (giggles). (This is for US, not for you google review). I didn't get his name, but he logged on from home handled the business and we were able to get out of there since by now the store is closed and we are were hungry and ready to go. Devin, thank you. You kept it fun and you were empathetic to our needs and concerns. You were very personable and we totally matched energies. I appreciate your efforts and willingness to make sure my little boy was able to have his internet. Thank you and your speaker phone manager for all of your help. You da' best Shuggah!”
“It was truly a blessing and an overall amazing experience at Phone Hub on Austell!My daughter cracked her iPhone 11 screen and prior to arrival, I’m not sure who I spoke to, but they offered to text me the exact address because I’m not from the area. What an amazing introduction! Upon arrival we were greeted with the best of greetings, the kindest of speech and authentic care from Wesam. He gratefully and gracefully provided quick, thorough, and pristine service. Better than fair price and an establishment that smelled like my very own home?Phone Hub also has a vast assortment of phone accessories. Please support this local business.May Allah place barakah and light throughout Phone Hub, grant the owners and employees tawfiq, protect it and them from each and every evil and harm, and expand and increase their business Ameen Ya Rabb??”
“We originally went to the metro store but they wouldn't work with us which is my current provider cricket closed when they saw up drive up which is crazy but boost mobile was open and mj was present and willing to help us it was my daughter sweet 16 and she really wanted an iPhone mj was patient understanding and willing to help us considering the fact we never had boost mobile and have no idea about the services he went over each plan with us worked with our budget all while providing 5 star service he was so professional and because of mj service I'm considering switching over thank you for your amazing help ?”
“The service was excellent. Alejandra was very patient, insightful, and knowledgeable. She waited an hour to help me upgrade my phone because of a security setting I set. I would definitely go back to see her.”
“MR. ANTONIO GAVE ME A GREAT DEAL BECAUSE I NEEDED TO KEEP MY ?PHONE NUMBER. I DROPPED IT AND WATER GOT INTO MY PHONE, SO I DIDN'T THINK IT WOULD WORK MUCH LONGER. BLESSED WITH A BETTER DEAL. THANKS SO MUCH SIR ??✊?????”
“I visited the T-Mobile store in Roswell today to return some mobile phones, and I was thoroughly impressed by the outstanding service provided by Mike. From the moment we stepped into the store, he greeted us with a warm smile and a genuine willingness to assist.
My issue was a bit complex to solve, and it required someone with a lot of patience and a willingness to help. Mike spent a considerable amount of time understanding and tracing through my issue, and he finally solved it.
What stood out the most was Mike's dedication to ensuring my complete satisfaction. Despite the complexity of the situation, he remained calm, attentive, and focused on finding a resolution. His expertise in handling such matters was evident, and he explained the steps he was taking in a clear and concise manner, ensuring that I understood the process.
Throughout our interaction, Mike maintained a friendly and professional demeanor, making the experience enjoyable and stress-free. His commitment to providing exceptional customer service was truly remarkable.
I highly recommend the T-Mobile Roswell store and, in particular, Mike to anyone seeking a seamless and rewarding mobile experience. His outstanding service has earned my loyalty, and I will undoubtedly return for all my future mobile needs.
Thank you, Mike, for your exceptional customer service and for going above and beyond to resolve my issue. Your patience, expertise, and willingness to help are truly appreciated.”
“Hands down the best phone store I've been to when it comes to help. I had and horrible experience with Metro PCS over trying to upgrade after being a customer for 2 years. Told the guy about it and what I was looking for. I had to come back the next day because he went to his other store over night and got me a very nice phone for a fair price. The first time I've been to a phone store and felt important. I would try this place if your looking for help switching or getting a new phone.”
“I shall return if I nd anything. I mean it. I went 2 another cricket place. Not nice. Not nice. These people here r well mannered a&and patient. I shall return.”
“It's not often I need to go here but when I do, I've always gotten good service and that was true today too. Kavion was very knowledgeable about dual Sim phones, transporting a Google voice number, upgrades, old phones, etc. He handled everything flawlessly and solved our problems quickly. Very pleased!”
“My experience tonight at Metro has been awesome off the chain a very well-rounded intelligent assistant has assisted me and help me into getting service and saving information I applaud her very well very patient very customer and thank you”
“Arleni & Nallely are the perfect duo (: they know how to treat people with so much kindness. The way they work together and balance each other out was perfect. The moment I walked inside they both greeted me and made me feel welcomed. The store smells AMAZING and it is so clean and organized. Those 2 girls are wonderful!”
“This store has the best customer service ever I think everyone should go to this location I give them a 10-10 great people great service all new employees and the store runs great”
“I could complain about some metro stores but I've been in this one a few x and everyone is super helpful and nice. I'm from Portland Oregon and I got to say people are more rude here in general but that store has very nice people it's a pleasure to go into not something I'd normally say.”
“Luis always does a great job attending customers! He was very polite and helpful. He explains everything very well and helps you choose the right device for you. If you need a phone come to this store and ask for Luis! 5 stars all around!”
“This is the best store !!! I been to other locations and they were not friendly. But I was greeted with a big smile and felt like he actually wanted to help me. He is a new manager and did a great job ! I’ll drive the extra 10 mins just to come to this location.”
“I visited AT&T yesterday after my iPhone had been hacked. I was frightened since someone had tried to access my bank account. Thankfully, Destiny was on duty and was such a huge help. She was knowledgeable, friendly, professional and caring! She is a great asset to your company and the best representative I have ever encountered at AT&T over the years.”
“Max at AT&T East Cobb Retail Store # 0268 provided outstanding customer service; we had so many questions and he was very patient and extremely knowledgeable. Thanks Max!!”
“Not my usual Target since I live in Atlanta but I was advised by many reviews to pick up (instead of shipping) this super cute candy bowl for Halloween and this Target was the closest to me who has the bowl in stock. I opted for the pick up and the employee was already waiting for me with my order when I arrived. Great customer service from this location!”
“Incredibly helpful and quite knowledgeable sales associate (MJ). I arrived right at closing yet he never acted impatient, annoyed or did he make any attempt to hurry me along. He was absolutely fabulous! I had questions, he had answers. He could not have been more helpful, and could not have asked for better service or a kinder, more professional employee. I have nothing but rave reviews for MJ who is undoubtedly what made my business in this store so wonderful. THANK YOU!!!”
“These ladies turned me on. I wanted to upgrade my phone and they charged me nothing to do so. I am very thankful for their expeditious service. When I asked what method of payment would be suitable, they reminded me their service was free. I am thankful and would recommend them to family and friends.Thank you ladies!!”
“I'm glad this like the only target in cobb that still sell icees and pop corn and pizza !!! This why I always come here even if it's 30 min from me. There wasn't no pop corn today but the icee machine worked and they still sell the pizza! Y'all just stay on point with the pop corn pls lol! Please don't take away the icees !!”
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“I had a fantastic experience at this location, thanks to Lee! He's not only incredibly informative but also a master at multitasking. After receiving misinformation elsewhere, Lee provided a detailed and clear explanation that really helped me out. This has definitely become my go-to spot for any further assistance, and you should too!”