This Cricket Wireless Authorized Retailer on Washington Road in Martinez is noted for its fantastic and awesome customer service. Staff members are described as knowledgeable, professional, courteous, and patient, frequently going above and beyond to assist customers. They help with signing up for service plans, transferring data, upgrading phones, and applying available discounts, including a program for veterans. The store's atmosphere is highlighted as having a great vibe with laughter and genuine care. Customers report leaving with great plans and positive experiences, making this location a recommended go-to store.
The representative who helped me, really knew what she was doing. Would recommend going to this location if Cricket is for you.
November 2024
Abel was awesome! I was having a bad Monday and he made it better. I had attempted to transfer my service to Verizon, but their customer service was so awful, I went over to the Cricket store. I not only left with a great plan but also a brighter day. Abel should be given a raise!!!
September 2024
Able and the young lady that works with him are awesome. They helped us switch our service over quick and easy. They were so nice and knowledgeable of their jobs! They went above and beyond! Thank you!
