Pep Boys on Jonesboro Rd is a one-stop destination for auto repair, maintenance, tires, and services like brake repair and battery replacement. Customers report top tier and excellent customer service, with calm and pleasant staff. Many note efficient service, getting issues fixed within an hour or the promised time. Reviews highlight quality repairs, with technicians doing a wonderful job and properly servicing vehicles. The location is great, providing good customer service and keeping clients posted through the process. Several customers state they will return, with one saying they found a new home for their SUV's service needs.
If you want good customer service.... ask for Jaime. If you want thorough efforts made to solve/repair... ask for Kevin.
We used this location many times for several different repairs. They have done a good job everytime.... But take my advice the service you recieve will depend on who you talk to.
July 2024
I dropped the vehicle by 8: 00 this morning and by 11:25 work was completed, fantastic service at #1559, ?, thanks ?!
July 2024
Top tier service and excellent customer service. The front desk mechanics' were very calm and pleasant to deal with as car issues are never fun. They were able to get me in and out within an hour as I was not able to schedule appointment for a battery defect that just surfaced that morning.
