Sons Honda Parts has received positive reviews for its excellent customer service and helpful staff. Customers appreciate the staff's willingness to go above and beyond, with technicians and parts associates providing detailed assistance and saving money through helpful tips. One reviewer highlighted how every technician available stayed late to assist, demonstrating dedication and care. Scott Stanfield in parts was recognized for his exceptional customer service, offering helpful advice that saved money and showing a genuine concern for building long-term relationships. In the service department, staff members like Ty and Gerado Macias were praised for their kindness and helpfulness, especially when installing wiper blades or assisting with accessories. Wellesley, a sales associate, was noted for his patience and understanding, making car buying a smooth experience despite some delays at the dealership. Rob Walker was commended for his prompt and thorough work on transmission, wheel bearing, and brake pads, ensuring the customer’s vehicle was returned quickly and in good condition. Many customers have purchased multiple new Hondas from Sons Honda, praising the sales team for their professionalism and willingness to work with buyers to ensure satisfaction. Overall, Sons Honda Parts is known for its helpful staff, quality service, and positive customer experiences.
I had one of my best experiences from Honda at this location. I was the last car to be serviced for the night. When I needed additional assistance after they closed, every technician available came over to help. Thank you Braden, Carlos and your crew. I appreciate you guys. Honda survey is a solid 10/10 from me.
June 2023
Ty in the service department has fantastic customer service. He has helped me out a lot getting accessories for my husband's new truck.
January 2023
Met Rob Walker, who took very good care of my transmission, right wheel bearing and brake pads. And because this was my only way of getting around, he returned it back with speedy recovery. So I want to thank son's Honda, but personally Ron Walker he did a exceptional job. And words are not enough.
