Allan Vigil Ford is a trusted local dealership known for friendly and professional service. Customers appreciate the attentive staff, including knowledgeable representatives who keep them updated and go the extra mile to ensure satisfaction. The service department offers a clean, comfortable café and a quick check-in process, though some clients noted that instructions prior to appointments could be clearer. Vehicle maintenance and repairs are handled with care, and the dealership is praised for its attention to detail and quality work. Some customers experienced longer wait times, especially when multiple issues arose or parts needed to arrive, but staff communication, particularly from dedicated representatives, was often highlighted as excellent. The dealership also provides ancillary services like free car washes, although some missed parts of the service, such as vacuuming. Overall, Allan Vigil Ford maintains a reputation for good customer service, professionalism, and a customer-focused approach reminiscent of traditional dealerships, making it a preferred choice for new and used car sales and service needs.
Always great service. Jennifer is always professional and provides excellent customer service.
November 2025
The response with salesman was very good. He really help me, I wants a red car and he made sure I got a red car. Claudio. I didn’t didn’t know what kind of car just a red kind. 2019 Ford Edge and I love my car. I do thank God for enabling me to get my Red Ford Edge.❤️❤️❤️
November 2025
Had a wonderful A1 experience from vehicle pick up, to drop off.. appreciate the advisor keeping me updated, and adding the open Recalls and getting them done during my schedule maintenance
