Verizon in Newnan is highly praised for its friendly and professional staff who provide excellent customer service. Customers appreciate the knowledgeable team members, such as Stanley, who assist with complex issues like unlocking phones and transferring information, often going above and beyond expectations. The staff is quick to greet customers and offer help, making the experience smooth and efficient. Many customers have successfully resolved problems with their devices, including activating new iPhones and fixing technical issues, often within minutes. The store offers a variety of services, including mobile, 5G home internet, and business needs. In addition to in-store support, customers can conveniently schedule appointments or place online orders for pick-up, same-day delivery, or free shipping. The store is known for good deals, especially when switching from other carriers, and staff members like Oscar are appreciated for helping customers upgrade plans and get new devices. Overall, the Verizon store in Newnan is recognized for its helpful, professional, and friendly service.
The customer service at this location is very good. Kayla and others there have been very helpful as we have set up a business account and moved phones over to Verizon. While there have been other challenges this location has always came through with the solutions
November 2025
The absolute best Verizon location I’ve ever been to! Oscar was so knowledgeable and provided the absolute best service, and Destin was amazing as well, making sure we were being taken care of and provided us with a ton of great info! Grateful for them both and the experience we had.
August 2025
Elise gave great customer service to my 80 y.o. mother helping her find an upgrade for her phone and trade in today. Mom was so frustrated earlier in the week with online service that she decided to leave Verizon after 21 years... Elise turned that around and kept Mom as a customer. She really made our day and Mom loves... read full comment
