Avis Car Rental Norcross operates one of the world's best-known car rental brands. Avis is one of the world's top brands for customer loyalty. The location seems to have new ownership, as it is always pleasant to do business with. Customers describe the staff as extremely professional, helpful, and friendly, with Albert and Kat being highlighted as some of the best in the business. The rental experience is generally positive, with customers praising the smooth and efficient check-in process, the pristine condition of the vehicles, and the transparent pricing. The car selection is also noted as fantastic, allowing customers to choose vehicles that fit their needs perfectly. However, some customers have mentioned that the cars can be a bit dirty, with the inside windshield needing cleaning in some cases. It is suggested to ask for glass cleaner and a towel before leaving. Despite the occasional cleanliness issue, the overall customer service and experience at Avis Car Rental Norcross is highly praised, with one customer describing it as an "outstanding experience." The staff's willingness to go the extra mile, such as calling a customer to inform them of a returned car, is particularly appreciated.
Even though we arrived after hours, friendly staff helped us anyway, and overall,it was positive experience, we will definitely go back!
May 2026
We had an excellent experience renting at this location. Augustine and Albert were outstanding with their customer service. I highly recommend this AVIS location.
May 2026
“I had a fantastic experience with Avis! I rented a Hyundai Elantra, and the car was in excellent condition—clean, reliable, and super comfortable to drive. The pickup and drop-off process was smooth and efficient, and the staff were friendly and helpful. I’ll definitely rent from Avis again in the future!”
