Excel Federal Credit Union, serving the Atlanta area since 1952, is a full-service financial institution dedicated to providing competitive products, honest advice, and superior customer service. With branches in Peachtree Corners, Downtown Atlanta, and Midtown Atlanta, the credit union offers a wide range of financial options, including Savings and Checking Accounts, Mortgages, Home Equity Lines of Credit, Auto Loans, and Credit Cards, primarily serving residents of Fulton, Forsyth, Gwinnett, and Hall Counties. Despite the temporary closure of their federal building branch, members consistently praise the team for their professionalism, efficiency, and genuine care. Many highlight exceptional service from staff members who go above and beyond, making processes smooth, fast, and stress-free—sometimes finalizing loans in just one day. Customers appreciate the welcoming atmosphere and the staff’s willingness to explain new processes, making banking easier and more efficient. The team’s support extends beyond routine transactions, with staff providing helpful guidance during urgent situations and offering opportunities that benefit members. Long-term members commend the impeccable service they’ve received over decades, highlighting the trust and loyalty built through personalized care and seamless experiences. Overall, Excel Federal Credit Union is recognized for its dedication to members’ financial well-being, friendly environment, and commitment to delivering a positive banking experience every day of the year.
Opening an account was very seamless!!! Meorah was simply amazing and answered ALL of my questions!
January 2024
Great customer service from Lisa. made me feel very welcome and helped me in a crucial time .
December 2023
I have been a customer with Excel FCU for 34 years. Their customer service is impeccable. Lisa and Evelyn both have gone out of their way to make my banking experience a very pleasant one. I financed my vehicle through them and got a great rate and my purchase was seamless. I will forever be a customer!