“I had great experiences at both Norcross and Marietta locations. I was working on a basement project and found NeXGen flooring here at a great price. The flooring has been a great fit for the project, and the staff were helpful and easy to work with. I’d recommend checking them out if you’re looking for flooring or home improvement materials.”
“Andrew and Matt went above and beyond to help me with our rebar order—I truly can’t speak highly enough of them. They did an outstanding job, and we’ll definitely be coming back because of their exceptional service. Great job to Live Oak and the entire team—you deserve nothing less than five stars!”
“If you need help or service with anything in the realm of pressure washing or soft washing, this is the only place to go in the area. I see lots of painters that have spent double the money they should on a pressure washer at a paint store instead of coming to a a solid pressure washing entity like this one. People are great. Lots of experience with cleaning chemicals and excellent hardware.”
“All I needed was 3 measly cabinet hinges, and it was confusing because they all look so similar in the pictures. I called & spoke with Allen and asked him if I could send him a pic of what I needed. He promptly got back to me and told me which hinge I needed. I had to call with questions and he called me back right away. He took my order on Thursday and the hinges arrived on Friday. But what really sold me on the customer service @ HGH is that, while Allen was probably dealing with people ordering thousands of $ worth of cabinets, he treated my order of 3 hinges like they were just as important. I could not be more pleased.”
“Excellent customer service, I felt very welcome in the store, and above all I loved the attention we received, I hope to return soon! May God bless you and never change!”
“Refurbished mower arrived on time and worked well with one minor part issue. Let Big Sky know and they shipped me a brand new part with no hassle! They will be my first stop from now on.”
“A bit tight in the back ( if you have an over the road truck and 53 footer, you might wanna back in into their receiving area from the road, and make sure you go to the back of the place by making a left or right turn on Skyland Ct, not the front of the place ), but unloading was fast ( 30 minutes ) once I was in the door. Thank you.”
“I had the greatest experience dealing with Fuseco. The staff, and Ryan who I was being helped by, are experts in the field and explained to me the different types and helped find what I needed, which was a guitar amp fuse. I will definitely be back, and recommend them to anyone in need of fuses.-Luke”
“Ferguson Waterworks is the top choice for all your waterworks and meter needs, with a touch of plumbing support as well. The service is not only efficient but also backed by a team of experienced professionals who really know their stuff. Whether you’re looking for expert advice, quality products, or quick solutions, they deliver every time. Their inventory is extensive, and they always make sure you leave with exactly what you need. It’s clear they prioritize customer satisfaction and industry expertise. Highly recommended for both contractors and those who prefer to take on projects themselves!”
“I mistakenly walked in the store thinking it was DeWalt service center. But nevertheless I noticed decent tools selections, and kind customer service. I had to buy something. Thank you. I'll be back.”
“I have ordered a few products from Peachtree and I have been very pleased with the quality and the service. Recently via their Amazon store I ordered some dust collection fittings. What I received from Amazon was not what I ordered. I contacted Peachtree and got a very rapid resolution with them sending me what I originally requested and a prepaid return shipping label to return the incorrect item. Great customer service. I will be shopping more from Peachtree.”
“Worked with Bethany, she was extremely helpful, extremely knowledgeable. I was having an issue with my demo hammer and i told her what the issue was and she said "i know what it is", checked it out she was right, got me the replacement cord and i was on my way. Great job”
“I am the Sales Manager for Regional Rubber, and want people to know that we've been in business for 20 years, and have 3 negative reviews between Google and Yelp combined. Our customers are our top priority, and we go above and beyond our normal processes to accommodate them, though we all know your can't please everyone 100% of the time. Please don't judge us based on a couple of reviews. Thank you”
“Great experience. Took a 12” sliding mitre saw in for possible repair…. It was Well used…. Beyond repair. Dewalt offered new replacement at very fair price. Pleased with overall experience. Courteous, good communication and replacement being shipped. Five star review for this experience.”
“I was in yesterday at about 1:20 p.m. to buy a shower head and the associates were super friendly. I found what I needed and the package was damaged so they even gave me a discount. It was a great experience. Easy transaction and I was definitely happy with the product and the staff. Thanks!”
“Rented a three-headed orbital floor sander. Staff new how the tool worked and how to maintain it properly. Was able to successfully complete my project after having a total fail trying to rent the same tool at the Tilly Mill HD tool rental location.”
“Every summer, I start a new project and every summer I go to Home Depot or Lowe's. This Home Depot is an equal distance from my house as the closest Lowe's as well as another Home Depot. I tend to use this one because they don't change their layout and they usually have the most friendly staff. I did not give them five stars because they have two shortcomings. 1.) If there's not someone right there on the aisle or on the aisle next you where you are at, it takes quite a while to get help if you need it. Asking someone to call on the radio is best (the overhead loud speaker is nearly pointless), but a lot of the time they don't get responses from the people they've called on the radios either. 2.) If the wood guy is missing, getting your cuts could take 30 minutes or more. Yikes! It happens more often than you'd think and sometimes he's right there, but he's helping another customer decide which wood to purchase... In my opinion, if you're already done selecting your wood and need a couple cuts, they should come on over. The other people can wait as they still don't even know what they need. Ok, so now the good stuff: I've NEVER not found someone that knew what they were talking about. You can be assured that anyone on the floor knows something about something at this Home Depot. The hardware aisle and plumbing aisles get the most traffic, so they usually have at least 1 person hanging out there at all times. The people at this store have literally NEVER had a bad attitude with me either. They are always in a good mood -or they are tired and indifferent- but never have they been rude or mean or anything in-between. They do customer service right at this store- at least, in my experience. I've seen some customers come in angry and set the mood real quick, but even with those customers, the employees did a great job of handling things without getting upset, themselves. This is my Home Depot.”
“Shoutout Rick the associate went beyond in his service. Great guy great service I was looking for some toolboxes that didn't exist and he took care of me. Sweet guy I wish him the best.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.