Norcross Transmission Service is known for its exceptional service and honest approach to vehicle repairs. Customers praise Jim and his team for their professionalism, friendliness, and skill. Many have shared positive experiences, highlighting how Jim accurately diagnosed issues and provided cost-effective solutions, often avoiding unnecessary replacements. For instance, one customer was shocked to learn they didn't need a new transmission after receiving high quotes from other shops, ultimately saving a significant amount. The shop is also recognized for its attentive service, with Jim taking the time to explain options and recommendations clearly. Even during challenging times, such as a COVID outbreak, Jim prioritized customer satisfaction. Overall, Norcross Transmission Service has built a strong reputation for integrity, making it the go-to place for transmission repairs and diagnostics. Customers highly recommend the shop for its honest practices and reliable service.
Customer service was phenomenal. Just like all the ratings have stated, the gentleman in the front was very honest. They were very thorough in their assessment of my vehicle. I highly recommend going here for anything transmission related.
May 2026
Great transmission shop , not fast because they are busy, They have been in business for a long time .
December 2025
Absolutely amazing service. I dropped off my 10 speed f-150 to get a new transmission put in. They did a great job! It runs and drives great now! Jim was very responsive whenever I called and he would periodically reach out to let me know updates on my truck. 10/10 experience!
