“Great People. All I have to do is walk in and say, "I'm just dropping off" and lay it on the counter. Very helpful if I need anything else. Great gift shop too. Smells so good in there as well. Highly recommend if you want friendly service.”
“I love this business. From the moment my company signed up I have received nothing but great customer service and friendly energy. I can always count on them to assure I get mail, packages and any other supplies needed they sell. They also hired my company to cater their ribbon cutting ceremony which wouldn't have happened had I not built a relationship with them. Virtual mailboxes are also available at this location. Check them out!!”
“Yesterday afternoon I went into my local UPS store and mailed a letter. The entire process from beginning to end was a reminder of how important this location is for Amazon transactions; mailing materials and or printing documents from a device.”
“Every time I visit the UPS Store “#4611” I receive a warm greeting from the employees, it really means a lot to me, makes me feel comfortable and confident about my packages”
“Store manager Keyonia is the best in the business. Always friendly, smiles, and very informative. Everyone at the store is friendly. I will always ship at this store.”
“I just want to say thank you. The girl that was working today 10/6/24. She is amazing, so kind. I was having a bad day till I had a conversation with her. She helped me figure out how to email a paper I needed printed, notarized and mailed. She took her time and made me feel valued! I will be a repeat customer because of her. Wish I had remembered to get her name. Great job!”
“I honestly can’t say enough good things about this location. Lauren and her team are beyond amazing. I have been to this location multiple times for all different services and each time Lauren and the other girls working go above and beyond to take care of me. Their attitudes are infectious and speak to what good customer service everyone at this location has. I highly recommend this location, whether you are just dropping postage off or needing help with a project on Canva. Best service around!”
“Great service, just plan timing of visit if you can to manage traffic. It’s always a pain driving in this area during peak traffic. Otherwise great.Staff was polite, helpful and considerate with my order. Super quick service.”
“OMG. such a beautiful environment. the lady “i forgot her name sorry” she was absolutely amazing in her customer service, micro managing, multi tasking, and also making sure your inquiry was handled correctly. if i ever need anything, ill go out of my way to this store specifically just so she can assist me. 11/10 ups store. best one ive been at ever tbh”
“I do not understand the numerous low ratings for this UPS Store. Every time I have dealt with them, they have always been cordial, professional, helpful and efficient. I am very pleased with the service I receive each and every time I've used this store. I've never had a negative experience. Keep doing what you are doing!”
“I was just here, Mary was great and polite. I wasn't able to pick up my package because of my health. Mary brought it in and couldn't be nicer about it.”
“This is the only UPS store that I’ve used in Gainesville. They’ve helped with shipping, returns, and notaries. I’ve never had a problem with them, and everyone has always been friendly and respectful.”
“I can’t say enough great things for Alkesh Shah at this Shipping Depot on Thompson Bridge Rd.
He has always been so friendly and willing to help me with everything I’ve brought in!”