“After dealing with a persistent phone issue for two weeks and enduring 12 to 15 separate interactions with Verizon corporate without a resolution, I finally found the help I needed at the Pooler, Georgia location.I was greeted immediately and helped right away. Even though I watched a lot of people come in during my visit, the store remained well-staffed and very well-run, ensuring everyone was taken care of.
As soon as I came in, I was met by Sterling and he spent over two hours with me to ensure my problem was completely addressed. He possesses a tremendous amount of knowledge regarding phone technology and Verizon’s internal systems. Thanks to his expertise and dedication, my phone is finally fixed and ready to go.
The entire staff at this location was nice, welcoming, and professional. I highly recommend this store and cannot thank Sterling enough for his incredible service!”
“Went in needing to trade in my old phone. Rob made sure I got the most value for my phone possible! My daughter loves her new Airpods. He then helped me set up my new Samsung watch. He is very knowledgeable on the products and his customer service skills are superb! He deserves a raise!”
“I was helping by an employee who's name is Danielle. She went over and about her call of duty by teaching me the difference in phones, how much storage I would be needing, the speed, and overall which would be must to fit my needs. She was awesome and should be paid as a top employee!!!”
“Outstanding customer service I called all the local Aaron's about ac units and this is the only location that took the time to help get me sit up with a new unit. They even went above and beyond and had all the paperwork done and unit sitting by the door all I had to do was go in and sign paperwork. They were extremely professional and polite threw the whole process I can't recommend THIS location enough you won't regret choosing here I guarantee it.”
“Went in today upset about my WiFi not working properly. Left out with a big smile on my face. The whole store was very helpful. Especially Tierra, and Kendall. They would not stop until the issue was fixed. Yall are the best.”