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“This particular stores customer service is phenomenal! After receiving an online order with two different sized shoes in one box, I reached out to customer service. They informed me that was the only pair left in the entire company of that specific pair of shoes. My partner was bummed because they were really nice and he really liked them. They said we could get any other pair of shoes at the same price point for the sale price we received on those shoes. While waiting on a flight we popped into the Pooler location. While looking around he told Earl, the salesman there at the time, about the shoe situation and how he really liked that one pair of shoes. We told Earl we were headed out of town for a few days and Earl said he’d see what he could do to find another pair. The next day Earl called and said he found a pair in the right size and he would have them at the store in a couple of days. On the day we arrived back in town there was a message that the shoes were at the store and ready for pickup. When we got there, Jim assisted us with another round of great customer service and we left with the shoes that we were once told were no longer available in the size he needed. It’s hard to find service like this these days. Thank you Earl and Jim!”
“We visited the Ann Taylor Factory Store and my wife found a few dresses she liked a lot. The store is nice and filled with fashions to choose from. The fitting rooms are convenient and clean. The staff were friendly and we had a very nice shopping visit.”
“The name red wing sells itself I literally sleep in these boots they are the most Comfortable boots that I’ve put on since I started walking 39 years ago but I’m not here today to talk about that what I’m here today to talk about the people that work at red wing two peoples names That will forever be etched inside my heart and soul is Natasha and her liaison. Abby these two women went far beyond my expectations. And dreams they did everything but rub my feet to make sure I was Comfortable in my new pair of boots that kind dedication and commitment in making the customer happy is something you just don’t see anymore so thank you, Natasha will definitely be telling everybody that I know how great and awesome your store is”
“Very helpful staff. If they didn't have the pair you are looking for they will order it for you. Always good quality boots that last in rough work conditions. Fair price.”
“Aaron was a great dude. Didn’t catch the other guys name. Both solid guys. Helped me with putting some pants on hold til I got there, when other places didn’t even want to go check stock. Sure I could check online but online inventory is hardly ever accurate. Saved me a lot of time and energy.”
“visited this store on 7/19 and had the most amazing experience from a sweet younget girl named Kayla i believe . she was SO helpful & patient as i was so Indecisive!
she was so friendly.”
“I've recently had a surgery on my r-foot, so I can only wear certain shoes. I live an hour and a half from Pooler, and today while browsing online I finally found the Asics I was looking for at FF. I called the store to make sure they were in stock. Mrs. Teresa was the most helpful salesperson I've dealt with in years!!! She made sure the shoes I wanted to try on were in stock. After few hours I made the drive to Pooler. When I arrived she had three boxes behind the counter waiting for me... That's service! Not only was she prepared, she was so nice and helpful. After trying on the shoes that I was somewhat satisfied with. She listened to my situation and suggested another shoe that fit every need I had even better. I can see why she's the manager.”
“Hit and miss sometimes but for the most part you get what you paid for if you don't want to hunt around for the classy boat shoe. I have bought for over $45 at Mashalls and 90+ in store with military discount. Service is always good.”
“I feel like a hit the jackpot! Heather is a huge asset to this store. I'm calling her my personal shopper from now on! She helped me find so many wonderful things for my growing grandson. She was so helpful, friendly and made this shopping trip FUN! I enjoyed every minute. Thank you, Heather! See you soon!”
10AM - 9PM
200 Tanger Outlets Blvd #645, Pooler
Shoe Stores
“This place is big. We purchased backpacks ?. All types of shoes, socks, etc. Weren't looking for anything in particular. Lots of customers. So if you are in the area...stop by.”
“I love the different varieties of Crocs. The atmosphere was very neat and clean. Everyone was very professional and helpful. Their aunty was shopping for their summer Crocs. All 3 of the girls found a pair of their choice. ? I will definitely shop there again. ?”
“I had great service today at the outlet. It was a bit disturbing that there was only two employees in the crowded store and no manager. The young lady at the register had a smile on her face and the greatest customer service despite just coming from the dentist. Management is failing the employees.”
“Sometimes this place is all aces and sometimes this place is all minuses. It's hit or miss. I've been going there since it wasn't even on that side of the mall. It was on the other side where they've turned down the old outlet mall. I've been going to Nike forever in all caps. No cap. Forever ever. So it's a place that's like a family store. Generation and a generation.”
11:30AM - 8PM
110 Southern Jct Blvd, Pooler
Shoe Stores
“I really appreciate the superb customer service, which is difficult to come across. The lady and gentleman was very accommodating for me. Even so sweet to bring my purchase out to the car as I had my baby with me. Thank you! Absolutely recommend shopping with them!”
“I just left Rack Room shoes in search of some summer sandals. I went to tj maxx and Ross first but they didn’t have any that I liked so I’m glad I came and I got TWO sandals for 45 dollars! It’s a steal. I’m definitely coming back tomorrow when I get paid. Dion was my sales associate/ manager and he was fast, patient and professional. Definitely will be back.”
“Clark’s Boots are always a great choice. I’m loving the new collections I got.
However, the customer service at the Clark’s Outlet In Tangers, Pooler (GA) could been allot better.”
“Faith and Jailyn were amazing!! They are super friendly and very courteous!! They made my day so much better!! I will definitely be back to see them…. Updated 11/25 went into the store again today because I received the wrong size shoe yet again, Brooke was so unprofessional and mean!! I’m not sure if she was having a bad day. She gave me a hard time about not having a receipt when I know for a fact she could have pulled it up by email. She asked me for my number and I explained that I’ll write it down since I had a stranger take my number and text me. She got mad and slammed the sticky note down with the pen. At the point I’m done with Journeys…. Now the shoes that I need aren’t in stock!! Can you say aggravated”
“I was at my wit's end. I had a long day at work because I wore the insole of my left shoe out. There was a hole and it felt like someone was stabbing my foot all day. I went to the Skechers outlet on Abercorn and it was a terrible experience. I was feeling frustrated, anxious, in pain, and overwhelmed but I needed new work shoes. So I went to the Skechers outlet in Pooler and La'Ravia was a godsend. She saw me get ready to have a mental breakdown and was patient with me. She was very kind. At that moment, I really needed that. After I composed myself, she helped me with the entire process. She explained some of the different shoes and how much better some were compared to other shoes I was looking at. She showed me that I had to work discount that I didn't even know about. She was so great and I hope the next time I need shoes, she is still working there”
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“Joe was great. I was in and out and less than 30 minutes and was educated on what type of shoe I need specifically for my feet. Thank you fleet feet! I will definitely be back and will definitely recommend fleet feet to someone looking for new shoes!”