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“SHANNON is the best Home Depot employee ever, at any location on this earth. She searched high and low for a product for me that was not in the right place, literally, looking everywhere until she found it. And it was well hidden.
This lady is the example of customer service that should be taught throughout this company and any other.
No I never knew her before this one time visit to this store.”
“Went for flooring, had been told there was no kne there for flooring, but there was and thank God she was a life saver. Tesha this is for you! Amazing customer service, friendly and VERY knowledgeable. If not for her, my job would've been delayed but she came through!!! Thank you again! You're the bomb girl! You need a raise!”
“Great place great staff and I can always find what I'm looking for! Store is clean and always stocked with lots of products and specials. They also have electric golf carts, gas, big horns, little jeeps, and little motorcycles that are for off-road, which are awesome. Also a great selection of hats, pants shirts, gloves, shoes, boots, you name it they got it.”
“I went into store #0531 on East-West connector with a toothache and the feeling of having a bad day. Kenadi greeted me with a smile. She showed professionalism and was curtious. I commend her on her patients and character. Thanks Lowe's for employing her.”
“They have anything you need related to farming. Or taking care of livestock. And the employees there are top notch! And very curious and knowledgeable. Which is hard to find in customer service these days. Keep it up. ? In my book! ??”
“Lowe's vs home depot for the owner of a single home or a very small construction business. Lowes pro credit card gives 5% cash back on EVERY purchase, EVERY time. Thus the discount is more reliable than at HD. Stock wise the Home Depot / Lowe's debate is extremely similar to the Costco / Sam's Club both have some things better than the other, which item is better at which store is always up for a debate. So, I am not going there. In a perfect world I would have business accounts at both to rake advantage of each one's unique benefits. I generally do not spend enough in construction supply so I defer to Lowe's simply because 5% every time.... their military discount and benefits are also better than HD. but as I am a common American am not a vet. 2 of my kids are, but that does not give me a military discount, nor should it. I never volunteered to be in Harms way to protect my fellow citizens rights. They did, so they deserve some respect. Ps I do have both the Costco and sams memberships and credit cards and due to travel and gas benefits usually get much more than the membership price as a cash refund every year....”
“I had an AMAZING experience with Kayla a cashier. Ryobi has a sale (bogo) going that was very confusing. After talking to three associates who were also confused by Ryobi's wording KAYLA stepped in an solved the problem...patient, polite,kind and she explained everything perfectly I was extremely happy with the outcome. Give this Lady a promotion ?”
“I waited for 45 minutes at their main competitor for paint, rang the bell for assistance countless times, and no one ever came. My family and I were there for so long that a line started forming behind us, and then dissipated as people got fed up with waiting. We walked the store to try to find someone to help and was finally informed by a cashier that no one in the store was trained in paint and to come back later. Infuriating.
So we drove over to Home Depot which was about 4 minutes away, was promptly helped by 2 wonderful women stationed in the paint area, and happily walked out with our 3 gallons. They even paint matched one of the Sherwin Williams swatches I brought over from the competitor store! Thank you, thank you, thank you. Everything was perfect.”
“Huge shoutout to Trent at the Home Depot in Hiram, GA! We’ve been without AC for almost a week waiting on a warranty part and finally decided to invest nearly $800 in a large portable AC unit and some fans just to get some relief. Unfortunately, when we got home, the unit was missing several key parts.
Trent went above and beyond to help us out. He took the time—both on the phone and in-store—to make sure we got exactly what we needed to get the unit up and running. His customer service was exceptional, and he truly cared about making sure we left satisfied (and cool!).
Thanks to him, we’ll definitely be coming back to this specific location. It's rare to find someone so dedicated to helping customers.”
“I purchased window shades from Bargain Mart today. The staff was very helpful with finding the sizes that I needed. I ended up saving a lot of money and was very impressed with their inventory.”
“Shout out to Arnaldo for exceptional customer service! I asked him for help today finding a representative for a particular section instead of just calling overhead and walking away, he made sure I got assistance before leaving to complete his task.
It sounds small, but it was a little extra effort to make sure the customer got the help they needed. You don’t see that very often anymore.”
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“I must say when I go into Home Depot, I struggle finding assistance, but this time I was able to get help from a representative. His name was Charles and he was able to assist me with finding the shower rollers that took me forever to locate. Thank you, Charles”