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“Chan has great customer service she help me and my wife get a very good understanding of what phone we wanted I really appreciate her. She was a amazing worker.Thank you Chan…”
“Vonn gave me create customer service he was fast and direct. He took his time to understand me I felt like I git person service and definitely sending my people to him. You really get to love Cadarrious/Vonn”
“SHOUTOUT MUNIR HELPED ME TRANSFER MY NUMBER FROM MY BROKEN IPHONE XR TO MY IPHONE 14 MAX PRO THAT I HADNT HAD IN SERVICE FOR MONTHS ONLY FOR $25! MY MAN GOT ME RIGHT GO TO THIS LOCATION!”
“Tyrone Gilbert show me magnificent I was awaiting a phone call to give him a rating but I'm going online on the reviews to give him his rating he gave me a five-star service.”
10AM - 8PM
6616 Tara Blvd Ste A, Jonesboro
Electronics
“Went in to switch carrier and the 2 ladies that helped my family and I were very nice. Made the process fast and easy. First time cricket customer thank you ladies!”
10AM - 7PM
4192 Jonesboro Rd, Forest Park
Electronics
“I was having a challenging day when I dropped my phone at work. I was greeted by a warm smile, Maria who explained the products and Jazmin who was very tech savvy. Their were very patient with me. As a senior they understood my frustration. Thank you guys for fixing the problem and your excellent customer service skills. Forest Park Cricket is the place to go for a warm and caring Cricket experience.”
“the employees are the most professional people that I’ve encountered since i came to this store a yearago. They were knowledgeable of their product, got me in and out, and very informative. I also appreciate them walking me through a few things to save storage on my phone. This store is definitely the Cricket wireless heros, with Top TIER customer service!”
“The manager Taliah was amazing her customer service is outstanding, I will be referring my family to her specifically. If you visit this location ask for Taliah.”
“I am from Florida and just discovered this place. How can I connect with a handbag and shoe supplier? I want to make a trip but want to know if there are online options until I can go?”
“I had a great experience at this location. The staff was very helpful and knowledgeableDavion was the best. He's in security but he also helpful to people in need. Thank you Davion. He's an asset to Target. I hope they know.”
“The other day I went into T-Mobile & had a great experience with Ms. Destiny I think that is her name. She was very attentive and was a very active listener even when I couldn’t figure out the most simplest things. She had patience and OUTSTANDING customer service. I will come back to visit this location again. It is one of the best experiences i have had in this area and a great corporate store.”
“What a great surprise to have a top notch customer service experience! T-Mobile in Union City brings a welcomed professional staff that spends the time to give you a personalized service, attention & remedy. I had a great experience & highly recommend that you try it too!”
10AM - 8PM
8390 Senoia Rd Ste D, Fairburn
Electronics
“Gwen took great care of my mother and I. We came in to exchange the phone that my mother had because she was unable to see off the screen, even though the person that sold the phone to us was not there at the time, she went the extra mile to make sure that we were taken care of. Shout out to her and please give her a raise!”
10AM - 7PM
2740 Greenbriar Pkwy SW B16, Atlanta
Electronics
“I have been going here for almost 2 years and have had such a welcoming experience. Mohammad is usually taking care of us and always make my experience at cricket enjoyable. The team working at this location are very knowledgeable and friendly. Definitely would recommend.”
“My phone's battery was swelling. I had to decide if I was going to buy another phone from Metro PCS or switch to another company. I decided to pay a visit to this T-Mobile location.
As soon as you walk in, you are greeted and asked your name to add to a waiting list. I waited maybe 10 minutes and was called. My salesperson was named Quenton. Very nice person. He listened to what I wanted then offered suggestions. Originally, I wanted a Samsung phone that was going to cost me for the phone itself. He showed me the Galaxy S23 FE. It had the space I needed and an upgraded camera from what I had now. I was also able to get a watch.
Everything was going fine until I tried to make a phone call before I left. Turns out my phone number was ported to the watch instead of the phone. Quenton patiently called support and got it worked out. Other staff also helped as well. Even though I was there past closing time on a Friday night, no one displayed being upset about it or treated me in a disrespectful manner. They worked as a team to get it resolved.
I will definitely visit this location again if I need something and also because they had good deals for someone who is switching over. As long as I was able to keep my phone number, I was happy.”
10AM - 8PM
7087 GA-85, Riverdale
Electronics
“Zalaya was very helpful, patient and resolved my issue quickly. We dealt with challenges in switching our business to T-Mobile, but Zalaya was by far the most knowledgeable and helpful!”
“I have visited the store on Cascade a number of times and every time I have received excellent service. I'm a senior and very much appreciate all that they do in serving those of us who are not as quick to master these little computers.”
10AM - 7PM
854 Cleveland Ave #900, East Point
Electronics
“Wonderful! Professional! Briante was amazing and this is the best Tmobile I've ever visited. She explained everything and took her time. Highly recommended!!”
“If you want quality work, please visit Mike!! He is very thorough with his work. He will take his time and treat your vehicle as if it were his.
Clean shop. Open communication and provides updates as well to keep you informed. I would highly recommend to anyone in need of music, alarms, and custom consoles!!!”
“I'd give a 5 star! But Carrie possibly register (6) on 07/20/2024 was rude. Wasn't pleasant and she seamed like she didn't want to be at work and was beyond ready to clock off. Didn't make me feel welcomed at all.”
“I recently got a free tablet when I got a new phone using my upgrade, the customer service was very nice and helpful, I'm glad I decided to come to this location, I recommend this Metro store to everyone”
“I went to metro for a simple task. Walked out with a new phone and a new tablet. The rep sway was very helpful. I even went out to buy him lunch!! He is such a sweetheart. Will be back soon! 5 stars”
“TC is the absolute BEST!!!! Please visit this store! If they do not have what you need at this store, TC will find what you need at another location and have it sent over. Above and beyond service! Thank you TC!”
10AM - 7PM
2636 M.L.K. Jr Dr SW #25, Atlanta
Electronics
“Day was extremely patient, thorough, and knowledgeable. His customer service skills are impeccable! I am a loyal cricket customer because of him. Keep up the good work Day!”
“The young lady that manage this specific store is FABULOUS! She is courteous, very knowledgeable and has a wonderful sense of humor. A very welcoming Metro by T-Mobile establishment!”
“TODAY has been a long day I been trying to find a washer and dryer. I decided to come to the AARONS by Kroger and once I walked in I was greeted with a smile and big hello from MRS.CHAN she helped with information on washer and dryer and was able to book with delivery she was amazing and will be coming back and telling my family to come see MRS.CHAN if you want a great shopping experience”
10AM - 8PM
8510 GA-85, Jonesboro
Electronics
“The best employees I've ever encountered. There are 2 employees that if the rating was above 10, I would rate them at 100. I think they are the managers. Tall young gentleman and a older gentleman. They are so patient and understanding. They go above and beyond with assistance.”
“Y'all Zell is amazing I'm so glad God sent me here he was soooo professional he handled my whole call 2 take my other line off I was just giving up trying 2 quit he wouldn't let me an even when I told him I wanted 2 write a review he started talking about a him he started talking about a app 2 make my bill cheaper lol.i gotta tell him he's amazing but it would be cool if y'all recognized him as well have a great day”
“I came to this location, because the 2 that were closer to me, didn't want to help me or assist me with the problem that I was having with my phone!!! This location's employee went the extra mile to try to resolve my issue, but was unable to do so!!! Instead, because of all his professionalism and his effort, I bought a brand new phone from him!!! The other 2 locations should have been as attentive and professional and cared about both the company as well as their paying customer!!!”
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“Went into this location on the morning of Apr 20,2024. I had already been to several stores looking for a specific AUX cord. The rep Ms Misty, was extremely helpful in helping me figure out how to play music in my car from my IPhone. Great customer service is so rare these days and she is appreciated.”