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“I recently visited Metro by T-Mobile and had an amazing experience with Junaid. He was extremely helpful, professional, and made sure I understood all the available deals and promotions. Junaid went above and beyond to find the best offer for me and made the entire process quick and easy. It’s rare to see such dedicated customer service these days. If you’re looking for great service and the best offers, I highly recommend asking for Junaid at Metro by T-Mobile!”
“Vonn gave me create customer service he was fast and direct. He took his time to understand me I felt like I git person service and definitely sending my people to him. You really get to love Cadarrious/Vonn”
“SHOUTOUT MUNIR HELPED ME TRANSFER MY NUMBER FROM MY BROKEN IPHONE XR TO MY IPHONE 14 MAX PRO THAT I HADNT HAD IN SERVICE FOR MONTHS ONLY FOR $25! MY MAN GOT ME RIGHT GO TO THIS LOCATION!”
“Good customer service really does MATTER!!!! My elderly father always seems to break his little flip phone and normally when he does we go to the Metro Store right across the street from The Westend Mall. But on the last couple of times when his phone broke we went somewhere else. And if it didn’t seemed like we were getting overcharged the service rep just came off rude. This time though when he broke his phone we went back to The Metro Store across from The WestEnd Mall. Wow what a difference,….. the service Rep Taliah was so nice, courteous, and why did it seem like we got the same phone but for half the price Lol. Ms Taliah bought me up to dates on some gas savings and restaurant savings I can receive on my phone plan and I got a free Samsung Tablet for my father so he can listen to his music. Thank you so much Ms Taliah!!!! Best customer service in The WestEnd and ATL for SURE!!”
10AM - 6PM
2611 M.L.K. Jr Dr SW #2, Atlanta
Electronics
“My time at the store was quite nice. Brian helped me go through all of my electronics and while I might not be happy with the fact that a lot of my things were not worth much he was still able to explain to me why and left me not feeling completely hopeless. I highly recommend this store if you’re trying to sell your old electronics.”
“Great customer service
I definitely recommend this location to all customers looking for great investments!
Both ladies did an absolute amazing job with helping me get my new Cuban chain at the best affordable deal thank you ladies have a blessed and wonderful day!”
“It's always a pleasure of dealing with lovely people and that does you right and you actually get what you're looking for when you a pawn or selling anything. the managers is a great woman love coming here. I always have smile on face.”
“BOONIE was Amazing.I had an excellent experience with this customer service representative. They were professional, courteous, and attentive throughout the entire interaction. They listened carefully to my concerns, answered all of my questions clearly, and worked efficiently to resolve my issue. Their patience, knowledge, and willingness to go above and beyond made the process smooth and stress-free. Outstanding customer service like this is truly appreciated, and I would highly recommend them to anyone seeking assistance.”
10AM - 8PM
4760 Jonesboro Rd Suite D, Union City
Electronics
“I had an amazing customer service experience at T-Mobile thanks to my sales representative Aja. She helped me transfer all my data to a new device I received under warranty and made the entire process effortless. I kept changing my mind and asking tons of questions, but she remained incredibly patient, informative, and supportive the whole time. Her warm and kind attitude truly made a stressful situation so much easier.
Thank you Aja for going above and beyond—you turned what could have been a frustrating day into a great one!”
10AM - 8PM
2740 Greenbriar Pkwy SW B16, Atlanta
Electronics
“Ehab, was phenomenal. I entered the store in desperate need of a new phone. Ehab didn’t to help find the perfect at the price that was reasonable for me. He made my day, he is a great guy and and even better cricket store manager. I’ll be back to say hello and and for any services.”
10AM - 8PM
8390 Senoia Rd Ste D, Fairburn
Electronics
“Gwen took great care of my mother and I. We came in to exchange the phone that my mother had because she was unable to see off the screen, even though the person that sold the phone to us was not there at the time, she went the extra mile to make sure that we were taken care of. Shout out to her and please give her a raise!”
10AM - 7PM
2636 M.L.K. Jr Dr SW #25, Atlanta
Electronics
“Day was extremely patient, thorough, and knowledgeable. His customer service skills are impeccable! I am a loyal cricket customer because of him. Keep up the good work Day!”
10AM - 7PM
4192 Jonesboro Rd, Forest Park
Electronics
“Thank you, Jorge, for everything. You really helped me so much. You went above and beyond to make sure I got my iPhone 16e, and I couldn’t be more grateful. As a worker at the Cricket store, your dedication and willingness to go the extra mile made the whole experience smooth and stress-free. I really appreciate all your help!”
“John handled my phone needs as a five star manager. His customer service was excellent and he took his time to help me through a tough situation of having lost a phone. He was patient and thorough. I personally believe this young man will be in senior leadership at some point. Great service!!!”
“I recently got a free tablet when I got a new phone using my upgrade, the customer service was very nice and helpful, I'm glad I decided to come to this location, I recommend this Metro store to everyone”
“the employees are the most professional people that I’ve encountered since i came to this store a yearago. They were knowledgeable of their product, got me in and out, and very informative. I also appreciate them walking me through a few things to save storage on my phone. This store is definitely the Cricket wireless heros, with Top TIER customer service!”
“I had an exceptional in-store experience with Trey, and I can’t say enough good things about his service! From the moment I walked in, he was friendly, professional and incredibly knowledgeable. What truly set him apart was how he anticipated my needs and thought critically through every detail to make sure nothing fell through the cracks.
In a single visit, Trey successfully handled all of the following without making me feel rushed or overwhelmed:
• Updated our 3rd line name
• Set up AutoPay
• Addressed internet service issues
• Processed complimentary phone perk
• Managed the rebate/payoff
• Secured and updated account PIN
Beyond just fixing issues, Trey clearly explained his game plan for ensuring my account and billing stayed intact after the necessary adjustments—something I deeply appreciated. He was proactive, transparent and thorough, which gave me total confidence that my account was in good hands.
This was easily one of the best customer service experiences I’ve had at T-Mobile. Trey is a true asset to the team, and I would gladly recommend him to anyone who wants their issues handled correctly the first time!”
11AM - 7PM
1919 Metropolitan Pkwy SW, Atlanta
Electronics
“This location just opened and was mostly stock. They had plenty of associates who was shelving items. A little wait at the register but the cashier was nice so no big deal. This store should be a good fit for the neighborhood.”
“My experience at the store was amazing and great. Tara has great customer service and great leadership skills. Frank that’s my boy. Always there to lend a helping hand and expertise. Overall, my experience at the store was amazing 10 out of 10 would recommend to come back again.”
“Thank you Nas for assisting me with my pawn! I walked in stressed and the customer service provided was professional, detail oriented and gave me the best price for my diamond ring. No haggling! If myself or friends need to make future pawns, we’ll be coming back to this location for sure. Thanks Cash America Pawn!”
“The two brothers (Alex & Paul) that run this place have been nothing but AMAZING every time I visit this location. They have been so helpful and patient with all my cell phone needs over the last few years & wish I had the power to give both of them raises or promotions. The two other metropcs locations within a mile radius have given me the worst customer service compared to this place and I am thankful I found them. Thank you Alex & Paul!!!! Keep up the great work! You guys are definitely valued in this neighborhood!”
“I had a great experience today at the Cleveland ave. T-Mobile location. I came in to upgrade my phone and the associate was knowledgeable, kind, and helpful, which made the process very smooth.”
“Mikaiya was amazing helping me navigate iPhone issues! She was so pleasant and so tech savvy! One of the best customer service people I have ever encountered! Kudos to her!!”
“I went into the T-Mobile to ask for a copy of my phone bill the associate by the name of Alfonso not only gave me the phone bill but informed me that I was being charged for a phone that should no longer be on my account. By simply asking, accurate clear questions we were able to identify and resolve this the problem that I didn’t even know existed when I walked into the store. Alfonso was patient even waited on hold while we got in touch with a T-Mobile support to rectify the situation. Great customer service thank you very much!”
“Associates at this location was very knowledge about the products and the network. They was very pleasant! Kind and courteous! Not only during my visit, I’ve seen them have a great interaction with their other customers while waiting for my products to be serviced! This location deserves a 10 out of 10!”
“I read reviews before visiting a place and these weren’t so great. Despite what the reviews say , The staff were very friendly and helpful. Most pawn shops turn young adults away thinking we’re all knuckle heads out here stealing trying to make quick cash , they seemed very interested innwhat i had to bring in even though it was close to closing time. They’ll always have my business”
10AM - 8PM
8510 GA-85, Jonesboro
Electronics
“Attentive, bilingual.
Went above and beyond.
Go to this store, never go to the Fayetteville, Ga. Location
Riverdale, Ga. Is the go to store!”
“The service was excellent and was taken care of in a professional manner, just want to say thank you to Leticia G for everything she help me and my daughter with, thanks once again”
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“I travel alot eat from different hotels. This great raising was one of the best breakfasts. The cook had it clean nicely food cooked perfectly. Her name starts with an A .So I call her Ms A
Thank you”