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“I recently visited Metro by T-Mobile and had an amazing experience with Junaid. He was extremely helpful, professional, and made sure I understood all the available deals and promotions. Junaid went above and beyond to find the best offer for me and made the entire process quick and easy. It’s rare to see such dedicated customer service these days. If you’re looking for great service and the best offers, I highly recommend asking for Junaid at Metro by T-Mobile!”
“Vonn gave me create customer service he was fast and direct. He took his time to understand me I felt like I git person service and definitely sending my people to him. You really get to love Cadarrious/Vonn”
“SHOUTOUT MUNIR HELPED ME TRANSFER MY NUMBER FROM MY BROKEN IPHONE XR TO MY IPHONE 14 MAX PRO THAT I HADNT HAD IN SERVICE FOR MONTHS ONLY FOR $25! MY MAN GOT ME RIGHT GO TO THIS LOCATION!”
“Kita was amazing, and a wonderful attendant. She helped me find a GREAT deal and went above and beyond to help me inquire about any other issues. Also tried the lawaway program!”
“MR.Money Mike, Ms.Denise, Ms.Boonie had the best customer service in College Park. Mr. Mike worked with us beat the prices. Ms. Denise speaks up. for her customers. Ms. Boonie is very attentive.”
“Working out of town needed to get some supplies for work and called to find if they had exactly what I wanted and the young lady was very courteous and walked me through all their model numbers prices and they worked with me on the price”
10AM - 6PM
2611 M.L.K. Jr Dr SW #2, Atlanta
Electronics
“My time at the store was quite nice. Brian helped me go through all of my electronics and while I might not be happy with the fact that a lot of my things were not worth much he was still able to explain to me why and left me not feeling completely hopeless. I highly recommend this store if you’re trying to sell your old electronics.”
“Good customer service really does MATTER!!!! My elderly father always seems to break his little flip phone and normally when he does we go to the Metro Store right across the street from The Westend Mall. But on the last couple of times when his phone broke we went somewhere else. And if it didn’t seemed like we were getting overcharged the service rep just came off rude. This time though when he broke his phone we went back to The Metro Store across from The WestEnd Mall. Wow what a difference,….. the service Rep Taliah was so nice, courteous, and why did it seem like we got the same phone but for half the price Lol. Ms Taliah bought me up to dates on some gas savings and restaurant savings I can receive on my phone plan and I got a free Samsung Tablet for my father so he can listen to his music. Thank you so much Ms Taliah!!!! Best customer service in The WestEnd and ATL for SURE!!”
“Very pleasant experience with MS Faye and Dejiana. Customer service was on point , Nice friendly smiles and clean store. MS Faye work out a good bargain for me to help me on my way. 5 Stars we may be in the hood but they respect me and treated me like we in the best surburan area”
10AM - 7PM
2740 Greenbriar Pkwy SW B16, Atlanta
Electronics
“Ehab, was phenomenal. I entered the store in desperate need of a new phone. Ehab didn’t to help find the perfect at the price that was reasonable for me. He made my day, he is a great guy and and even better cricket store manager. I’ll be back to say hello and and for any services.”
10AM - 8PM
6616 Tara Blvd Ste A, Jonesboro
Electronics
“Went in to switch carrier and the 2 ladies that helped my family and I were very nice. Made the process fast and easy. First time cricket customer thank you ladies!”
“I wanted to acknowledge the exceptional service I received from these individuals at the store. On my first visit, Destiny was incredibly patient and professional as she assisted me with my new upgrade. Her attentiveness and expertise made the process seamless. The other day, I returned to the store to pick up something else and was delighted to meet Rosita, the manager. It was a pleasure to be greeted by my name, which made me feel valued and important. Rosita’s professionalism and willingness to go above and beyond for her customers are truly commendable. I find it hard to comprehend why anyone would ever give this store a negative review. Throughout my experiences, I have consistently received nothing but exceptional service.”
10AM - 8PM
4760 Jonesboro Road Ste D, Union City
Electronics
“I had an amazing customer service experience at T-Mobile thanks to my sales representative Aja. She helped me transfer all my data to a new device I received under warranty and made the entire process effortless. I kept changing my mind and asking tons of questions, but she remained incredibly patient, informative, and supportive the whole time. Her warm and kind attitude truly made a stressful situation so much easier.
Thank you Aja for going above and beyond—you turned what could have been a frustrating day into a great one!”
“Great energy in here!! Love the team they are welcoming, friendly and have great customer service. they work with you. I even came in on a day they were offering beverages and snacks they was having a tent sale! Just put the icing on the cake! Atia helped me a lot, her manager and other coworker were great! Don’t go anywhere else! Come see them! They will try & work with you! God bless you guys! Much Love!”
“The two brothers (Alex & Paul) that run this place have been nothing but AMAZING every time I visit this location. They have been so helpful and patient with all my cell phone needs over the last few years & wish I had the power to give both of them raises or promotions. The two other metropcs locations within a mile radius have given me the worst customer service compared to this place and I am thankful I found them. Thank you Alex & Paul!!!! Keep up the great work! You guys are definitely valued in this neighborhood!”
10AM - 8PM
8390 Senoia Road Ste D, Fairburn
Electronics
“Gwen took great care of my mother and I. We came in to exchange the phone that my mother had because she was unable to see off the screen, even though the person that sold the phone to us was not there at the time, she went the extra mile to make sure that we were taken care of. Shout out to her and please give her a raise!”
10AM - 7PM
4192 Jonesboro Road, Forest Park
Electronics
“Thank you, Jorge, for everything. You really helped me so much. You went above and beyond to make sure I got my iPhone 16e, and I couldn’t be more grateful. As a worker at the Cricket store, your dedication and willingness to go the extra mile made the whole experience smooth and stress-free. I really appreciate all your help!”
“Balu was excellent and very patient,knowledgeable and very k I ng great customer service 😃😃😃and can multi-task very well great job Balu I will always come there for my business......thanks a milliom”
“the employees are the most professional people that I’ve encountered since i came to this store a yearago. They were knowledgeable of their product, got me in and out, and very informative. I also appreciate them walking me through a few things to save storage on my phone. This store is definitely the Cricket wireless heros, with Top TIER customer service!”
“Cornecia is the best to ever do it!!! Please don’t go to the FLAM store down the street. They tried to scam me out of extra charges and didn’t wanna do their job. This shop the best in the city both workers were working very efficiently and knew what they was doing! 10/10 experience.”
“I migrated from metro pcs to T-Mobile, I went in and Joseph was absolutely Phenomenal and Amazing! First of all the agent messed up my account so bad that I was so frustrated. Joseph really had to go in and correct what Metro Pcs had messed up. He was so cool calm and was professional throughout this transaction. I was in the store for a little more than an hour and he remained confident in fixing my order. I ended up getting 2phones and a Tablet. I was pleased and was very glad that Joseph was able to correct my order from the huge error Metro pcs had made. He deserves a round of applause and a standing Ovation. Thank you so much Joseph you are awesome in your customer service I appreciate you and your manager For everything you've done for me!”
11AM - 7PM
1919 Metropolitan Pkwy SW, Atlanta
Electronics
“This location just opened and was mostly stock. They had plenty of associates who was shelving items. A little wait at the register but the cashier was nice so no big deal. This store should be a good fit for the neighborhood.”
10AM - 7PM
2636 M.L.K. Jr Dr SW #25, Atlanta
Electronics
“Day was extremely patient, thorough, and knowledgeable. His customer service skills are impeccable! I am a loyal cricket customer because of him. Keep up the good work Day!”
“Thank you so much cre for helping me get my new phone from tmobile I love it, you are such a great sales person sorry for the late review but you are so worth it.”
“I read reviews before visiting a place and these weren’t so great. Despite what the reviews say , The staff were very friendly and helpful. Most pawn shops turn young adults away thinking we’re all knuckle heads out here stealing trying to make quick cash , they seemed very interested innwhat i had to bring in even though it was close to closing time. They’ll always have my business”
10AM - 8PM
8510 GA-85, Jonesboro
Electronics
“Attentive, bilingual.
Went above and beyond.
Go to this store, never go to the Fayetteville, Ga. Location
Riverdale, Ga. Is the go to store!”
“This store is the best! Keith is amazing great customer service. Compared to a lot of metro pcs locations this is one of the best experiences I have gotten. I would give it a 10 if I could!”
“I was serviced by Eric Santiago on May 29th and he was absolutely incredible. He was very patient with my father who was unfamiliar with the T-Mobile app, and gave use practical and helpful advice on how to maximize our T-Mobile experience. On top of all this he was also helping other customers in a professional and efficient manner. Definitely was my best visit to T-Mobile ever. Thank you Eric!”
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“Amberly is absolutely amazing I went to 4 different locations non of them could help me amberly took her time & actually listen to what I had to say the problem was my phone stopped working & I was told all I needed was a sim card so perched a sim card from another store my phone still didn't work the other stores I stopped at never asked the questions that amberly asked she went straight to the problem and fixed it this is what more stores need I really appreciate her she was so sweet even & very knowledgeable this will be my store from now own even though it's 45 minutes away from my house it's the fact that her customer service is amazing”